Project Coordinator (Bus Prof)

JOB DESCRIPTION

Gathers, analyzes, translates and delivers information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management standards. Provides the project manager support and assistance in scheduling, documentation, communication and cost management. Updates the project plan. Assists in information collection and validations. Provides input to project research information. Facilitates collaborative documents and data stores. Helps prepare status reports and presentations. May coordinate the activities of a project sub team and/or project activities to the extent those efforts might affect completion of assigned tasks. Excellent oral and written communication skills are required. Must have strong knowledge of MS Office.

1. Explain what the scope of the work/project is? Project Overview, deliverables (what is this person responsible for).

This role supports the On‐Site Solar program and is an operational, high‐volume application‐processing position. The contractor works primarily in the Salesforce portal, managing and processing customer solar interconnection applications.

Key responsibilities include:

Running Salesforce reports

Processing and moving applications through defined workflow stages

Responding to installer questions within the portal (Chatter comments)

Assisting with process improvement and efficiency opportunities

Supporting both Colorado and Minnesota operating companies through cross‐training

1. What are the top 3-5 skills and qualifications (technology/application/software, etc.) required?

Salesforce or CRM experience (high‐volume processing)

Experience working in shared queues

Microsoft Office proficiency

Comfort with integrated systems (e.g., Salesforce + billing systems)

Ability to manage repetitive, detail‐oriented work accurately

2. What non-technical skills are necessary (i.e., such as communication, problem solving, team player)?

Customer‐centric mindset

Strong problem‐solving skills

Team‐oriented

Willingness to learn and grow

Good communication skills

3. Ideal candidate background and how many years required?

Prior experience in:

Salesforce/CRM environments

Customer success or operations roles

Backgrounds vary widely; no single industry required

Bachelor's degree mentioned as typical but not emphasized as a hard requirement

4. Are there any specific companies you like to see on a candidate's resume?

No.

The manager emphasized that candidates have come from many different industries, all of which can be successful in this role.

5. Are there any certifications that the candidate must possess? N/A

6. Are there any preferred or "nice to have" skills?

Solar industry experience

IT or systems‐oriented background

Experience with SAP (nice to have)

Comfort navigating system integrations