Project Coordinator

We are seeking an experienced Project Coordinator to support a Project Management Office (PMO) in a fast-paced IT project environment. The ideal candidate will assist Project Managers with project planning, scheduling, budgeting, status reporting, risk management, and stakeholder communication.

Key Responsibilities:

• Assist Project Managers with project schedules, resource allocation, and budget tracking.

• Prepare project status reports and presentations for management and project teams.

• Monitor project scope, schedule, cost, resources, quality, risks, and issues.

• Develop and maintain project documentation, including project charters, communication plans, change requests, and project closure reports.

• Coordinate with technical teams, business stakeholders, and project leadership.

• Support change management processes and corrective action plans.

• Ensure compliance with established project management methodologies and procedures.

• Track project milestones, deliverables, and action items.

Required Qualifications:

• Minimum 2+ years of experience working as a Project Coordinator.

• Associate degree required.

• Experience with call center technologies and call center support.

• Strong written and verbal communication skills.

• Experience with project scheduling, status reporting, risk tracking, and project documentation.

• Ability to work in a fast-paced, multi-project environment.

Preferred Qualifications:

• Previous experience with CX1.

• Project Management certifications.

• Experience with project portfolio management tools such as Clarity.

Work Location & Schedule:

• Hybrid role based in Lansing, MI.

• Must reside within 90 miles of Lansing, MI at the time of submission.

• Onsite presence required from Day 1, two days per week.

• Remote-only candidates will not be considered.

• First-round interview: Virtual video.

• Second-round interview: In person.

Additional Requirements:

• Resume must be limited to 4 5 pages.

• Candidates must confirm their availability for the hybrid work schedule.

Interested candidates: Please share your updated resume, current location, work authorization, and contact details.

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