PROJECT COORDINATOR

This position will provide a wide range of complex tasks as a coordinator for the Clinical Skills Center and will be a critical member of the team supporting the Standardized Patient Program and Simulation Program. This individual provides direct professional support to the Senior Associate Dean for Medical Education and Administration in the operation (planning, developing, and implementation) of educational activities housed in the Clinical Skills Center including the Simulation and Standardized Patient Programs to ensure that all educational and examination programs run smoothly and that the educational experience of those that use the center is maximized. Specific duties for this position are outlined below but may include a wide variety of tasks requiring a high degree of professional judgement, independent work responsibilities, ability to handle several projects at the same time without supervision, problem solving skills, exceptional communication skills, and a working knowledge of information technology systems. The position reports directly to the Senior Associate Dean for Medical Education and Administration. The work hours are generally Monday through Friday from 8:00AM to 4:30PM. Additional hours may be required (exact hours should be modified as appropriate). Lunch/breaks are dictated by workflow. Incumbent will maintain a customer-oriented awareness in acknowledging and responding to needs as they occur to assure that customer satisfaction is met at all times. Regular attendance is required to perform the functions of this position. Essential Functions: 25% • Develops technical proficiency with all aspects of the Clinical Skills Center testing software and video/surveillance system, including capturing and storing data and integration with high-fidelity simulation equipment. • Maintains the operational readiness of equipment utilized in both the Standardized Patient and Simulation programs including, but not limited to computers, recording equipment, task trainers, high-fidelity mannequins, and virtual reality simulators. • Maintains inventory control and status of assets for the Clinical Skills Center including location, surplus log, condition of equipment, and warranties. • Communicates with vendors when necessary to maintain current equipment, address hardware or software malfunctions, and plan for future program expansions when necessary. • Research required equipment that meets the needs of the Clinical Skills Center staff (such as computers, TVs, mounts, printers, headphones, etc.) when necessary. • Provides hands-on training for faculty and Clinical Skills Center staff to ensure effective use of Clinical Skills Center equipment independently, or as part of a team. • Assists Standardized Patients with the use of the Clinical Skills Center testing software. • Serves as a liaison between the Clinical Skills Center and the LSUHSC Institutional Information Technology/Networking department as well as the first point of contact for vendors when communicating and troubleshooting hardware and software malfunction. • Ensures maximum and effective use of all simulation centers resources by collecting and analyzing simulation use data and recommending purchasing equipment, supplies and materials. • Collects, analyzes and maintains data pertaining to the utilization of all aspects of the Clinical Skills Center for purposes of accreditation, research and grant applications, revenue purposes, and impact of Standardized Patients and Simulation on the learning process. • Maintains inventory control records of all the Clinical Skills Center assets and works with the organizational asset management department in the surplus of old equipment and indemnifies newly purchased equipment • Collects, analyzes and maintains data pertaining to the utilization of all aspects of the Clinical Skills Center for purposes of accreditation, research and grant applications, revenue purposes, and impact of Standardized Patients and Simulation on the learning process. • Responsible for maintaining the Clinical Skills Center LSUHSC website, intranet and other forms of media. • Responsible for orienting faculty, students and other users to simulation center procedures and the use of equipment. Develops training documentation to help supplement hands-on training. • Responsible for scheduling annual maintenance of simulation equipment, coordinating with vendors and providing support when technicians are on site. • Maintains supply inventories and is responsible for obtaining purchase quite requests from vendors, creating sole source and justification documentation ordering simulation replacement parts, equipment and supplies, as well as input requisitions into PeopleSoft purchasing module and track progress of orders. • Serves as the FES Proctor and is responsible for scheduling and administering FES exams. Ensures all SAGES policies and procedures are adhered to in order to maintain FES Testing Center Status. • Serves as the FLS Proctor and is responsible for scheduling and administering FLS exams. Ensures all SAGES policies and procedures are adhered to in order to maintain FLS Testing Center Status. • Contributes to the strategic planning of the technical infrastructure of all areas of the Clinical Skills Center. • Attends vendor training sessions, educational conferences, and other simulation-based events to stay up to date on equipment operation and emerging simulation technology. • Coordinates and tracks all requests for use of the RQI system. • Other duties as assigned including coverage of coworkers as appropriate. Simulation Program Functions - 50% • Oversees day-to-day operations of the Simulation Program • Primary point of contact for the Simulation Program and coordinates all phases and activities of the Clinical Skills simulation program. • Develop an understanding of the use and operation of wide range of simulator technologies ranging from low fidelity standardized patient encounters, anatomic models and task trainers to high fidelity human simulators and virtual reality surgical simulators. • Develop, refine and implement simulation scenarios that create and maintain a realistic learning environment. • Collaborate with faculty to created and develop simulation-based training models designed to teach learners specific skills and meet program goals and learning objectives. • Coordinates the checkout, pick-up, and transportation of equipment and training models for use by faculty, staff and students. • Coordinates the use of simulation technology and its application in the training of a variety of types of healthcare professionals and students. • Manages the set-up and take down of simulation equipment. • Records and monitors simulation sessions and provides technical assistance as needed. • Controls, programs, maintains and troubleshoots patient simulators and other equipment during scenario sessions, demonstrations and other activities. • Ensures maximum and effective use of all simulation equipment and resources. • Assists students in the use of simulation equipment, providing appropriate orientation to simulator features and the simulated learning environment. Standardized Patient Program Functions - 25% • Oversees day-to-day operations of the Standardized Patient Program • Primary point of contact for the Standardized Patient Program • Coordinate all phases and activities of the Clinical Skills Center Standardized Program including recruitment and schedules for all SP activities. • Collects and maintain data derived from Standardized Patient events and encounters via the center's testing software and video/surveillance system, CAE Learning Space • Ensure all SP work hours are correctly recorded, verified and submitted for payroll processing, adhering to organizational policies and compliance reequipments. • Assists with the training of Standardized Patients for the purposes of assessment, evaluation and teaching of a variety of learner types and levels. • Responsible to ensure that SP activities including learning encounter ran smoothly including SP exams for student.