Title
Project Coordinator/Specialist-III
Location
RO, USA, CA, Los Angeles, Century Park E
Description
Notes from manager PLEASE READ: We have successfully filled this role by focusing on candidates with a career in restaurant management/hospitality.
Not interested in anyone who has never worked in restaurants.
Less interested in someone who has pivoted away from restaurants into account management/customer success/remote support roles.
More interested in someone who has risen the ranks in the restaurant world (eg GM of multiple concepts, consulting on opening new concepts) or someone who has pivoted to a restaurant tech company where they still work directly with restaurant owners/staff ------------------------------------------------------------------- Internal Job title: Specialist, Platform Innovation
- Launch About the Team The Platform Innovation team leads up the strategy, launch + scaling of DoorDash's nascent bets for its white-label restaurants business.
About the Role DoorDash is looking for a Launch Specialist to travel to restaurants to onboard them to our products and enhance the experience they have throughout their lifecycle on our platform.
You'll work cross-functionally between our sales, account management, operations, product, and analytics teams to build a delightful experience for our merchants.
You will report to the Onboarding Lead for your geo within our Platform Operations organization.
This position is partially remote, partially in-office, and largely travel-based as you will be regularly traveling to merchant sites in your region and across the country.
You're excited about this opportunity because you will...
Interface directly with merchant restaurants and work tirelessly to improve their experience Create and execute plans for merchant onboarding strategy, building a seamless onboarding experience that delights merchants Perform a significant amount of hands-on and in-store work, training merchant staff on effectively using new platforms Create merchant training materials to encourage staff understanding and adoption Learn the ins-and-outs of DoorDash software configuration and oversee the implementation of digital ordering and SaaS tools Identify opportunities to improve upon existing merchant workflows to encourage adoption and maximize revenue Be able to achieve immediate results and adapt in an evolving work environment Look for ways to improve and want to shape the direction of the company sWe're excited about you because...
Bachelor's degree or equivalent work experience 5+ years of work experience in restaurant/bar management, customer support, or hospitality Able to complete tasks accurately, effectively and on time with superb attention to detail Excellent external and internal customer support skills Experience working successfully cross functionally with other departments Proactive by nature and most engaged when you are operating at the lowest level of detail Spanish fluency is a plus Why You'll Love Working at DoorDash We are leaders Leadership is not limited to our management team.
It's something everyone at DoorDash embraces and embodies.
We are operators
We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. We are learners
Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
We are committed to learning and implementing what is best for our customers, merchants, and dashers. We are one team
The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
Classification
TAC: Temporary Agency Worker
Remote Work Address
-
Remote Address Time Zone
-
Holiday Schedule
-
Work Schedule
-
Start Date
Nov 30, 2026
End Date
May 31, 2027
Business Unit
Marketplace
Account (GL Number)
8100 Contractors
Solution & Requisition Sourcing Type
Vendor Neutral|Sourced
Intake Call Completion Date
2026-11-03T13:27:00.000
Workday Access - Posting
Yes
Requisition Reason
Original|Open Position
Market
CORP
Laptop
Yes
Job Posting SLA Classification
Professional
Job Posting Rejected by PMO
N/A
Job Posting Rejected
N/A
Requisition Process Type
Standard
Allow for Remote
No
Primary Hours
Standard Business Hours
Business Need
Backfill for Contingent
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