Job Description
Position Summary
The Scrum Master supports Client Tolling (E-ZPASS) delivery team by facilitating Agile ceremonies, maintaining team alignment, and ensuring clear visibility into work progress, risks, and priorities.
This role blends Agile facilitation with hands-on delivery operations including documentation, reporting, DevOps card creation, and cross-team coordination.
The Scrum Master collaborates regularly with the Development Manager to support execution, risk mitigation, and continuous improvement.
The ideal candidate is adaptable, coachable, proactive, and comfortable shifting between facilitation, investigation, and operational support.
Key Responsibilities
• Facilitate Scrum ceremonies effectively and consistently.
• Maintain backlogs, work items, and dashboards in Azure DevOps or similar systems.
• Create and refine Azure DevOps cards and supporting documentation.
• Track and report delivery metrics including velocity, burndown, risks, blockers, and project status.
• Document action items, decisions, and status updates.
• Perform appropriate investigation before escalating issues.
• Collaborate regularly with the Development Manager for team alignment.
• Support process improvement initiatives by identifying opportunities and proposing ideas.
• Ensure accuracy and transparency in reporting.
• Assist with dependency coordination across teams.
Required Skills
• 3–5 years of experience as a Scrum Master supporting Agile teams.
• Strong understanding of Agile values and frameworks.
• Experience with Azure DevOps or similar Agile work management systems.
• Experience tracking and reporting Agile delivery metrics.
• Ability to investigate issues before escalation.
• Strong written and verbal communication skills.
• CSM Certification.
Desired Skills
• PMP Certification preferred.
• Experience in large enterprise or government environments.
• Familiarity with Agile maturity efforts or transformations.
Deliverables & Success Metrics
• Well-facilitated Agile ceremonies.
• Accurate and timely reporting.
• High-quality DevOps card creation and backlog maintenance.
• Clear documentation and action tracking.
• Effective identification and mitigation of risks and blockers.
• Demonstrated contributions to process improvement
The Scrum Master supports Client Tolling (E-ZPASS) delivery team by facilitating Agile ceremonies, maintaining team alignment, and ensuring clear visibility into work progress, risks, and priorities.
This role blends Agile facilitation with hands-on delivery operations including documentation, reporting, DevOps card creation, and cross-team coordination.
The Scrum Master collaborates regularly with the Development Manager to support execution, risk mitigation, and continuous improvement.
The ideal candidate is adaptable, coachable, proactive, and comfortable shifting between facilitation, investigation, and operational support.
Key Responsibilities
• Facilitate Scrum ceremonies effectively and consistently.
• Maintain backlogs, work items, and dashboards in Azure DevOps or similar systems.
• Create and refine Azure DevOps cards and supporting documentation.
• Track and report delivery metrics including velocity, burndown, risks, blockers, and project status.
• Document action items, decisions, and status updates.
• Perform appropriate investigation before escalating issues.
• Collaborate regularly with the Development Manager for team alignment.
• Support process improvement initiatives by identifying opportunities and proposing ideas.
• Ensure accuracy and transparency in reporting.
• Assist with dependency coordination across teams.
Required Skills
• 3–5 years of experience as a Scrum Master supporting Agile teams.
• Strong understanding of Agile values and frameworks.
• Experience with Azure DevOps or similar Agile work management systems.
• Experience tracking and reporting Agile delivery metrics.
• Ability to investigate issues before escalation.
• Strong written and verbal communication skills.
• CSM Certification.
Desired Skills
• PMP Certification preferred.
• Experience in large enterprise or government environments.
• Familiarity with Agile maturity efforts or transformations.
Deliverables & Success Metrics
• Well-facilitated Agile ceremonies.
• Accurate and timely reporting.
• High-quality DevOps card creation and backlog maintenance.
• Clear documentation and action tracking.
• Effective identification and mitigation of risks and blockers.
• Demonstrated contributions to process improvement
| Skills | Required | Minimum Experience | Candidate Experience | Last Used |
| Facilitating Scrum ceremonies | Required | 3 | ||
| Agile frameworks, values, and team coaching | Required | 3 | ||
| Azure DevOps or similar Agile work management system | Required | 3 | ||
| Creating and managing work items/user stories/tasks | Required | 3 | ||
| Project reporting, metrics, and dashboards | Required | 3 | ||
| Documentation & administrative support | Required | 3 | ||
| Process improvement & continuous improvement involvement | Required | 3 | ||
| Root-cause investigation before escalation | Required | 3 | ||
| Cross-team communication & collaboration | Required | 3 | ||
| Experience supporting Agile delivery in technical environments | Required | 3 | ||
| Ability to balance Agile facilitation with delivery operations | Required | 3 | ||
| CSM Certification | Required | |||
| PMP Certification | Desired |
| Questions | Questions | Answers |
| Question 1 | Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? | |
| Question 2 | What is your candidate's email address? |
Numbers & Facts
| Location | Mechanicsville, VA |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | https://www.tscti.com/careers-0 |
About Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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