Project Manager

CopyEdit messageDU Family of Companies is a network of fire protection life safety and security service companies protecting people and property across 35 branches in 11 states. Davis-Ulmer was founded in 1946 in Buffalo NY and has grown from a local fire protection company into a full-service life safety provider delivering fire sprinkler fire alarm and detection suppression and security solutions. Living our motto 'we protect what you value most Davis-Ulmer offers a challenging and rewarding work environment for those passionate about keeping communities safe.Due to continued growth we are looking to add a Service Sales Rep & Project Manager to our Buffalo NY team. In this customer-facing role you will provide service and repair solutions while estimating quoting coordinating and overseeing small to mid-level fire alarm security surveillance and special hazards projects. Success in this role requires strong customer service organization time management communication technical problem-solving and the ability to manage multiple projects from quote through completion.Key ResponsibilitiesProvide service and repair solutions for small to mid-level fire alarm security surveillance and special hazards needs.Quote deficiencies renovations additions upgrades repairs and other service work.Follow up with customers regarding deficiencies and other quoted work.Assist with scheduling service work based on signed quotes and incoming emergency service calls.Procure materials needed for assigned projects and service work.Prepare job startup and completion documentation.Book and create jobs for awarded projects and service calls within the system.Prepare costs for invoicing and complete job financial reviews after project completion.Assist with obtaining administrative documentation including purchase orders tax-exempt forms insurance certificates and capital expenditure documentation.Follow up with customers regarding unpaid work past 60 days.Produce shop drawings as-builts and necessary calculations for small service jobs while assisting the design department with larger service jobs.Attend project meetings as required and coordinate with subcontractors and other project trades.Perform other duties as assigned by the manager.QualificationsHigh school diploma or GED.Strong oral written telephone and customer service skills.Strong time management organizational and interpersonal skills.Ability to assist internal and external customers effectively.Ability to define problems collect data establish facts and draw valid conclusions.Ability to read analyze and interpret general business procedures and regulations.Moderate to advanced computer skills.Ability to work collaboratively with field shop and design personnel to support assigned jobs.Preferred QualificationsAssociate degree in a related field.Prior fire protection fire alarm security surveillance or special hazards industry experience.Fire Alarm NICET certification.Interest in developing technical and project management skills within the fire and life safety industry.Physical Demands & Work EnvironmentWork in a combination of office and field environments with approximately 50 of time spent at job sites and sales calls and 50 of time spent in the office.Travel to customer locations and job sites as needed.Perform light lifting as needed to support jobsite project and material requirements.Use computers and phones consistently throughout the workday.Communicate professionally with customers subcontractors and internal team members in office and field settings.CompensationThe salary for this role is 60000 to 80000 per year based on experience and qualifications.As part of the DU Family of Companies we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leaders abilities and the ownership of their work combined with our culture and values creates something that is simply described as the Davis-Ulmer difference.Why Choose DU Family of CompaniesCompetitive Compensation - We offer a competitive wage based on your experience and qualifications.Comprehensive Benefits Package - Receive medical dental and vision insurance a 401k with company match and paid time off.Strength of the Family - As part of the DU Family of Companies you gain the stability and resources of a growing network of industry-leading companies.Backed by APi Group - Benefit from the support and opportunity that come with being part of a global leader in safety services.Long-Term Career Relationships - We are committed to developing our employees and supporting long-term career growth.Values Match - Join a team that shares your commitment to safety integrity and service.Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.DAVIS-ULMERS ENDURING PURPOSE To protect what people value most."All offers of employment are expressly contingent upon the satisfactory completion in accordance with Company policy of a pre-employment drug screening and background check.Equal Opportunity Employer including disabled and veterans.