Job Description
Project Manager
Setting/Hours: 100% In-Office | 8-5
Join trak group in partnering with a growing client in Cincinnati, Ohio thats expanding its Shared Services team.
Website Summary
Join trak group in partnering with a well-established office furniture and workspace solutions company seeking a Project Manager to coordinate customer orders, manage project details, and support a fast-paced sales team. This position plays a key role in ensuring office furniture projects move smoothly from initial quotations and order placement through delivery, installation coordination, and final invoicing.
The ideal candidate is a high-energy, detail-oriented professional who thrives in a deadline-driven environment, enjoys working with customers, and can effectively manage multiple projects simultaneously. This opportunity offers a collaborative team environment, excellent benefits, and potential career growth into a future sales role.
Responsibilities
Project Coordination & Customer Support
Manage office furniture projects from order entry through delivery and invoicing.
Serve as a primary point of contact for customers and internal sales representatives regarding project updates, product information, pricing, and quotations.
Coordinate product orders, delivery schedules, and project timelines with internal departments, vendors, and transportation providers.
Ensure orders are accurate, complete, and processed according to customer requirements.
Monitor project progress and proactively address delays, shortages, discrepancies, and customer concerns.
Expedite orders and coordinate adjustments to keep projects on schedule.
Maintain accurate customer information, order records, and project documentation.
Review completed projects and approve them for invoicing.
Sales & Operational Support
Work closely with sales representatives to support customer needs and project deadlines.
Assist with bid preparation, quotations, and special projects.
Participate in client meetings and provide project-related updates.
Communicate with vendors and internal teams to ensure timely delivery of products and services.
Identify and resolve project issues while maintaining strong customer relationships.
Support process improvements that enhance project efficiency and customer satisfaction.
23 years of relevant experience in project coordination, project management, customer service, sales support, or a related role.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple projects, deadlines, and competing priorities.
High-energy personality with the ability to thrive in a fast-paced, sales-driven environment.
Strong problem-solving skills and ability to work effectively under pressure.
Excellent written and verbal communication skills.
Experience coordinating orders, tracking project details, and communicating with customers or vendors.
Ability to work independently while collaborating closely with sales and operational teams.
Strong customer service mindset and commitment to meeting deadlines.
Comfortable working in an in-office environment, MondayFriday, 8: 00 AM5: 00 PM.
Office furniture industry experience is highly preferred.
Background with an office furniture dealer, manufacturer, or related workspace solutions provider.
Experience supporting furniture sales representatives or managing commercial furniture orders.
Familiarity with product quotations, order processing, vendor coordination, and delivery scheduling.
Previous experience as a Project Coordinator, Customer Service Representative, or Sales Support Specialist within a related industry.
Interest in potential long-term career growth into a sales position.
Competitive salary with some flexibility based on experience.
Comprehensive benefits package.
Strong 401(k) company match.
Opportunity for professional growth and potential advancement into sales.
Collaborative, supportive team environment.
Beautiful, modern office setting.
Opportunity to join a growing, established organization.
If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
Numbers & Facts
| Location | Cincinnati, OH |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 1972 |
| Website | http://www.trakcincy.com/ |
About Company
trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.
trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.
Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.
Skills
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