Project Manager

About ARC Document Solutions

ARC Document Solutions provides technology and services to businesses across a variety of industries, with a focus on architecture, engineering, and construction. With a global network of service locations, ARC delivers innovative solutions that help customers manage information, streamline workflows, and achieve their business goals.

For more than 20 years, ARC has helped some of the world's largest companies visually connect with their audiences through innovative hardware, graphic, and display solutions. We take a total-solutions approach, building strong customer relationships and delivering services that support our clients' visual communication goals.

Learn more at www.e-arc.com.

Position Summary

ARC Document Solutions is seeking a talented, detail-oriented, and motivated Project Manager with experience in large-format digital printing, production, or construction project management.

The Project Manager serves as the primary point of contact for coordinating projects from initial planning through manufacturing, outsourcing, and final installation. This role works closely with customers, vendors, sales, estimating, and production teams to determine the most efficient and cost-effective approach to completing each project while maintaining quality standards and meeting deadlines.

The ideal candidate is resourceful, adaptable, and comfortable managing multiple projects simultaneously. Strong communication skills, creative problem-solving abilities, and a commitment to outstanding customer service are essential to success in this position.

Key Responsibilities

Project Management & Coordination

• Coordinate projects from initial planning through production, installation, and final delivery.

• Serve as the primary point of contact for customer and vendor communications.

• Lead and schedule pre-project and post-project meetings with production teams for projects of varying sizes, including large-scale rollouts.

• Coordinate project schedules, equipment rentals, outsourced purchases, and installation activities.

• Provide support to production teams and ensure project requirements are clearly communicated across departments.

• Monitor project progress, identify potential challenges, and implement solutions to keep projects on schedule.

• Conduct follow-up meetings with team members after project completion to identify opportunities for improvement.

Production Planning & Cost Management

• Collaborate with estimating and production teams to evaluate manufacturing and production methods.

• Determine the most economical and efficient approach to producing, manufacturing, and installing projects while meeting quality standards and deadlines.

• Identify appropriate materials, production processes, and internal or external resources to meet project specifications.

• Research and coordinate with vendors to establish suitable materials and processes for requests for quotation (RFQs).

• Calculate costs associated with vendor outsourcing and evaluate available resources to support cost-effective project execution.

• Understand the movement of materials through the manufacturing and finishing processes.

Site Surveys & Installation Management

• Oversee and coordinate project installations to ensure work is completed according to specifications and customer expectations.

• Perform site surveys and accurately obtain measurements for new projects.

• Identify and resolve issues in office, production, and field environments as they arise.

• Coordinate with internal teams, vendors, and installation partners to ensure successful project completion.

• Assist with installation activities as needed.

Customer Service & Team Collaboration

• Establish a consultative approach when working with customers and sales representatives to understand project goals and recommend appropriate solutions.

• Develop and maintain strong working relationships with internal and external customers.

• Communicate project requirements, updates, and challenges effectively across all involved teams.

• Maintain a customer-focused approach while balancing project scope, budget, quality, and deadlines.

• Perform additional duties as assigned.

Qualifications & Experience

• Minimum of 3 years of project management experience in construction, large-format printing, or production environments.

• Solid working knowledge of large-format digital printing, finishing processes, and materials.

• Understanding of manufacturing workflows and the movement of materials through production.

• Experience coordinating vendors, outsourced services, and installation activities.

• Ability to accurately use and read a standard or laser tape measure.

• Strong mathematical skills, including measurements, calculations, and cost analysis.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office applications, particularly Outlook and Excel.

• Experience with Adobe Creative Suite is a plus.

• Demonstrated ability to develop and maintain strong working relationships with customers, vendors, and internal teams.

• Self-motivated, resourceful, and capable of working independently with minimal supervision.

• Strong organizational skills and the ability to manage multiple priorities simultaneously.

• Creative problem-solving skills and the ability to adapt to changing project requirements.

Work Environment & Schedule

• This position involves collaboration across office, production, and field environments.

• Flexibility to work additional or nontraditional hours as needed to meet project deadlines and installation schedules.

• Site visits and project-related physical activities may be required.

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