Project Manager - Creative

Our Communications team within Creative Services Group is seeking an experienced Creative Project Manager.

We are the storytellers who help leading brands attract and inspire employees and sales teams to love where they work and reach higher levels of performance. We work across a range of media and channels, including digital, print, environmental, and video. Through these media, we communicate employer branding, culture campaigns, rewards and recognition programs, sales campaigns, and exciting destination experiences for leading global organizations.

As a Creative Project Manager, you'll lead the delivery of print, digital, video, and environmental communications while working alongside internal partners and external stakeholders on high-profile accounts.

We work a hybrid model (3 days in the office and 2 days work from home); this position is located in our Minneapolis Metro headquarters.

Key Skills:

• Excellent communicator: Communicates clearly and confidently, both verbally and in writing. Shares project status, risks, and issues promptly and transparently.
• Highly organized: Able to prioritize and manage a high-volume, fast-moving workload.
• Detail-oriented: Identifies risks and details others may miss and proactively develops solutions.
• Strong financial acumen: Maintains accuracy in estimates, spreadsheets, forecasts, budgets, and billing.
• Experience using AI tools to support proofreading, collaboration, workflow development, and process improvement.
• Proactive relationship builder: Anticipates needs, communicates early, and helps teams address issues before they affect delivery.
• Proficient in Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat. Experience with project management software, such as Smartsheet, is a plus.
• Working knowledge of major print processes, color management strategies, proofing, and design processes. Experience with environmental and spatial production and fabrication is a plus.
• Working knowledge of digital production considerations and processes for interactive and digital deliverables, including video, animation, websites, and email.

Workflow and Delivery Management:

Own operational and delivery standards and practices for assigned accounts and projects.

• Develop and actively manage project plans, timelines, and milestones to maximize efficiency, productivity, quality, and accuracy; update plans as requirements change.
• Communicate project status with internal and external team members and stakeholders, and escalate issues when necessary.
• Partner with the Account Manager to coordinate the successful delivery of tactics.
• Represent the Communications delivery team in internal and client-facing account meetings.
• Monitor day-to-day project management tools, platforms, processes, and delivery milestones, recommending updates, interventions, and improvements as necessary.
• Identify and mitigate project risks by developing strategies that position projects and teams for success.

Financials and Budgeting:

• Provide all presale pricing for print, digital, and video deliverables.

• Own account- and project-level pricing, timelines, costs, and target margins, consulting with the Creative Director, team leads, and Director of Operations as needed.

• Develop financial and budget plans at the account and project levels.

• Actively manage costs and target margins.

• Identify opportunities to improve project efficiency and profitability.

• Anticipate and address scope and change issues.

• Coordinate the billing process with Accounting.

• Manage vendor and other external costs and billing.

• Review account and project financials and forecasts monthly.

• Provide requested financial information as needed.

• Ensure the project team is set up for accurate time tracking.

Requirements:

• Three or more years of project management experience, preferably in an agency, creative services, marketing, or communications environment.
• Experience managing multiple concurrent projects, timelines, budgets, and stakeholders.
• Exceptional attention to detail.
• PMP certification or formal project management training is preferred.

Base Salary Range: $80,000 to $90,000. The final salary and offer will be determined by the applicant's background, experience, and skills.

More details about our company benefits can be found at the following link: https://www.biworldwide.com/careers/benefits-page/