Project Manager- Customer Service Based

Resource One

  • Tulsa, OK
  • 2 days ago
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    Skills

    • Billingunmatched
    • Budget Managementunmatched
    • Career Developmentunmatched
    • Change Requests/Ordersunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Continuous Improvementunmatched
    • Cost Estimatesunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Lift/Move 25 Poundsunmatched
    • Mathematicsunmatched
    • Multitaskingunmatched
    • Operations Processesunmatched
    • Order Processingunmatched
    • Presentation/Verbal Skillsunmatched
    • Printingunmatched
    • Production Controlunmatched
    • Production Managementunmatched
    • Production Scheduleunmatched
    • Project Estimatesunmatched
    • Project/Program Managementunmatched
    • Purchasing/Procurementunmatched
    • Quality Controlunmatched
    • Regulationsunmatched
    • Safety/Work Safetyunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • USPS (United States Post Office)unmatched
    • Up-Sellingunmatched
    • Writing Skillsunmatched

    Description

    Moore- Digital Print and Mail Center, Tulsa seeking a Project Manager. In this position you will coordinate and manages all aspects of customer service through overseeing job production and delivering multiple projects on time, on target and on budget, simultaneously.

    Job Summary:

    This position coordinates and manages all aspects of customer service through overseeing job production and delivering multiple projects on time, on target and on budget, simultaneously.

    Supervisory Responsibilities:

    • None

    Duties/Responsibilities:

    • Attend Daily Production Meeting as requested
    • Management of production against a pre-established production timeline
    • Responsible for working directly with internal and external customers, production, purchasing, scheduling and sales to assure jobs are planned and completed correctly.
    • Back up Sales Executives by requesting quotes and production schedules on an as needed basis
    • Participation in regular team buildings sessions and career development training sessions is expected
    • Job Order Entry, Proof-Reading, Purchase USPS permits as applicable, Execute change orders implement pre-invoicing as needed
    • Assist the CRM by refining cost estimates throughout the project as additional data is obtained as directed.
    • Works co-operatively with others, being part of a team, learn to assume the role of a leader within designated POD
    • Oversee job production and comply with job timeline
    • Must be professional in dress, communication and actions
    • Maintain a clean and safe working environment
    • Proactively alert the supervisor and manager to any potential issues that would negatively impact a job from making production
    • Actively participate in the continuous improvement process for quality control, productivity, and operating procedures
    • Consistent and reliable attendance is mandatory
    • All other duties as assigned

    Required Skills/Abilities:

    • Strong verbal and written communication skills
    • Computer literacy is an essential function of this position
    • Ability to perform basic math skills
    • Must be detail oriented
    • Create a motivating work environment by working as a team and or completing tasks as an individual
    • Color Recognition
    • Ability to multitask and work on multiple jobs at a time
    • Ability to handle a stressful environment at times

    Education and Experience:

    • High School Diploma or GED or equivalent work experience preferred
    • A basic understanding of the printing processes, letter shop processes, and USPS regulations as it pertains to 1st class and bulk mail design and compliance a plus

    Physical Requirements:

    • Must be able to consistently lift 25lbs
    • Required to stand for long periods of time, stoop, bend at waist, and move about the facility
    • Required to grip, twist, and turn with both hands for long periods of time

    Moore- Digital Print and Mail Center, Tulsa is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Digital Print and Mail Center, Tulsa is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Numbers & Facts

    LocationTulsa, OK

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