| PROFESSIONAL SCOPE OF ROLE (Choose from the descriptions included on the guidance notes the definition that best describes the professional scope of the position. Note: This description, when considered within the context of the overall position description, will enable HR to understand where the position fits into the organizational hierarchy, and will facilitate external benchmarking the role in the local market.) | ||||
| Professional with experience in uncovering and using customer feedback and market intelligence to build proposals and presentations, both in response to Requestions for Proposals (RFPs) and in exclusive conversations with current and potential customers. Experienced in presentation design or equivalent activities. Comfortable managing internal resource sites. Has a solid understanding of the publishing business, its services and solutions, the services and solutions of the company's competitors, needs of clients/accounts, and the market. | ||||
| PRIMARY RESPONSIBILITIES | ||||
| MAJOR ACTIVITIES (List the activities that the person is responsible for) | EXPECTED END RESULT (Why is it done?) | |||
| 1. | Coordinate proposal and presentation workflow throughout the bid process: manage the flow of meetings, information and documents to the appropriate people; chair meetings as necessary. Determining the timeframe for each stage of the process and managing all parties to deliver to deadlines. | Build a shared understanding of the need for and process of a unified workflow across the team. Increase in time available for sales and partnership development colleagues to engage with customers and prospects; improved quality and impact of "deliverables” including proposals and presentations; ultimately improved performance in terms of new business won. | ||
| 2. | Guide and support proposal story and content development throughout the bid process, using value-selling and other story-design tools. Work with the proposal writer to ensure that the responses are complete, compliant, and compelling. | Build a shared understanding of the creative, customer-centered, value selling approach in proposal writing. Increase in time available for sales and partnership development colleagues to engage with customers and prospects; improved quality and impact of "deliverables” including proposals and presentations; ultimately improved performance in terms of new business won. | ||
| 3. | Support and engage in the feedback process for both wins and losses to shape win themes with the sales lead. | Refine and optimize solution messaging and content that emphasizes our customer value proposition. Ensure we maintain a continuous improvement philosophy in bid management. | ||
| 4. | Maintain, update, and grow the bid resources library (success stories, mini case studies, solution messaging, corporate collateral, RFP and proposal templates, previous bids, etc.) | Provide a practical and impactful set of standardized yet customizable resources for bid and presentation writers to draw from. Ensure content is reasonably up to date. Ultimate creates efficiencies for the team and increases time available for sales colleagues to focus on customization. | ||
| SELECTION CRITERIA | ||||
| ESSENTIAL | DESIRABLE | |||
| Education | Bachelor's degree required | |||
| Prior Experience / Industry or Other | 2-3 years minimum experience in scholarly publishing, including bid coordination/creation or equivalent activities | Direct proposal and/or presentation experience | ||
| Required Skills, Knowledge and Characteristics | Ability to synthesize account-level data, market insights, and develop impactful pitches for potential partners, or equivalent activities. Concise and persuasive communication skills. | Familiarity with selling frameworks or value messaging, or related sales or marketing experience | ||
| Technical and Business Competencies | Highly advanced PowerPoint skills. Advanced Excel skills and good understanding of Power BI capabilities. | Experience building and managing internal resource SharePoint and other information sites | ||
| Self-Management Competencies | Self-directed with demonstrated experience meeting objectives and delivering results | Project management experience | ||
| Management and Leadership Competencies | Ability to collaborate with and influence colleagues in various departments at all levels within Wiley to achieve business goals. | Experience navigating change and contributing to positive outcomes in a professional setting | ||
| Language Requirements | Fluent in English | |||
| Other Requirements / Competencies | Highly organized; Strong oral, written, and presentation skills | |||
| Location | Hoboken, NJ (Remote) |
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