Position Overview:
Our client is seeking a Project Manager to plan and deliver the 48-hour Patching Strategy initiative. This initiative will establish a repeatable approach to network device patching and vulnerability remediation within a 48-hour timeframe. The Project Manager will coordinate architects, engineers, security, operations, and change management teams to deliver the strategy, supporting tools, and process changes.
This position requires a customer intake before sourcing to confirm scope, contract duration, start date, work location, and success criteria.
Responsibilities:
Develop and maintain the project plan, schedule, budget, risk, action, issue, and dependency (RAID) log, and communications plan.
Facilitate workshops with engineering, security, operations, and change management teams to define patching standards, service-level agreements (SLAs), and processes.
Track progress, dependencies, and risks, and report status to project sponsors and leadership.
Coordinate change windows, testing, and communications across impacted teams and business units.
Drive decisions, manage scope, and ensure deliverables meet agreed acceptance criteria.
Capture lessons learned and support a smooth handoff to operations.
Collaborate openly, share knowledge, document work for others, and communicate clearly with WWT and customer stakeholders.
Required Qualifications:
- 7+ years of IT project management experience, preferably supporting network or infrastructure programs.
- Demonstrated experience delivering vulnerability management, patching, or technology lifecycle initiatives.
- Strong stakeholder management, facilitation, and executive communication skills.
- Proficiency with project management and workflow tools such as Microsoft Project, Smartsheet, Jira, or ServiceNow.
Preferred Qualifications:
- Project Management Professional (PMP) or equivalent certification.
- Experience in regulated industries and with Information Technology Infrastructure Library (ITIL) change management processes.
- PMP, PMI Agile Certified Practitioner (PMI-ACP), or ITIL certification preferred.