Project Manager - Information Technology

SummaryProject Manager, under the general supervision of the Lead, configures, implements, maintains, supports, and improves processes for various software and departments. This role supports department from implementation to day-to-day activities such as documenting processes and processing change requests and coordinates execution of project plans and serves as a liaison between vendors and the department.

Essential Duties and Responsibilities

Conducts detailed business analysis of processes for business unitsIdentifies project risks, assumptions, issues, and decisions and maintains associated recordsManages and addresses project tasks for the project team, identifying risks to project timelines and facilitating communication to ensure project tasks are completed on timeResearches and resolves system issues related to softwareConducts business process reviews to improve functional programs and business processesProvides detailed data analysis and maintains data and interfaces in SQL databasesDevelops reports, designs forms, interfaces, and maintains associated documentationImplements advanced strategies for gathering, reviewing, and analyzing data requirementsAssists in implementing applications, patches, and upgradesPerforms and documents procedures for data preparation, including data cleaning, standardization, and analysisImports, transforms, or validates data to help drive operational decision-makingProvides customer support, training, and educationServes as a liaison for other agencies to identify needs, determines sources of problems, and provides information on product useMonitors system performance and provides security measures, troubleshooting, and maintenanceAssists with planning, design, research, and acquiring new or upgraded hardware and software systemsProvides recommendations regarding hardware and software acquisitions and modificationsFollows City policies, procedures, and safety guidelinesPerforms other duties as assigned

Minimum Qualifications

Combination of education and experience equivalent to Bachelor's degree in Computer Science, Project Management or related fieldThree (3) years of experience in law enforcement software support, application configuration, business analysis, project management or related fieldAble to pass extensive criminal background check and polygraph when supporting public safety departments

Preferred Qualifications

Program/Project Manager related certification

Certifications, Licenses and Registrations

Valid driver's licenseCJIS Certification