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Project Manager – Language Services

Global Impact Group LLC

RALEIGH, NC

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JOB DETAILS
SKILLS
Accounting, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Disability Accommodations, Establish Priorities, Government, ISO (International Organization for Standardization), ISO 9001, Leadership, Linguistics, Maintain Compliance, Microsoft Office, Multitasking, Organizational Skills, Performance Analysis, Problem Solving Skills, Project Execution, Project Management Software, Project Schedule, Project Tracking, Project/Program Management, Quality Assurance, Quality Management, Quality Metrics, Record Keeping, Records Management, Small Business, Team Player, Time Management, Training/Teaching, Vendor/Supplier Management
LOCATION
RALEIGH, NC
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Opportunity for advancement
  • Training & development

Position Overview


Global Impact Group LLC is seeking a highly organized and results-driven Project Manager to oversee language service operations, including translation, transcription, and interpreting projects. This role is critical to ensuring seamless project execution, high-quality deliverables, and exceptional client satisfaction.


The ideal candidate will have strong experience managing linguists and vendors, handling multiple projects simultaneously, and ensuring timely delivery in a fast-paced environment.



Key Responsibilities


  • Manage end-to-end execution of translation, transcription, and interpreting projects
  • Coordinate and supervise linguists, interpreters, and external vendors
  • Ensure on-time delivery of all assigned projects while maintaining quality standards
  • Maintain rapid and professional communication with clients
  • Oversee assigned contracts and ensure compliance with scope, timelines, and requirements
  • Monitor project workflows and proactively address risks or delays
  • Ensure all deliverables meet ISO-quality standards and client expectations
  • Track project performance, deadlines, and vendor productivity
  • Collaborate with internal teams (scheduling, QA, accounting) to ensure smooth operations
  • Maintain accurate records in project management and scheduling systems

Qualifications


  • Bachelor’s degree in Business, Project Management, Linguistics, or related field (preferred)
  • 3+ years of project management experience, preferably in language services
  • Experience managing translation, transcription, and interpreting projects
  • Strong vendor and stakeholder management skills
  • Excellent communication and client service skills
  • Ability to manage multiple deadlines in a fast-paced environment
  • Strong attention to detail and problem-solving ability
  • Proficiency in project management tools and Microsoft Office Suite
  • Familiarity with ISO 9001 / ISO 17100 standards is a plus

Work Environment


  • Onsite position (required)
  • Must be available to work Monday through Friday in-office
  • Collaborative and fast-paced team environment

Key Competencies


  • Leadership & accountability
  • Time management & prioritization
  • Quality assurance mindset
  • Client-focused communication
  • Vendor coordination & oversight

Compensation


  • Competitive salary based on experience
  • Opportunities for growth within a certified and expanding organization
 
About Us


Global Impact Group LLC (Global Language System) is an ISO 9001 and ISO 17100 certified provider of language and staffing solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to delivering high-quality, culturally competent services across government and private sectors.


 
How to Apply


Submit your resume and a brief cover letter outlining your experience in managing language service projects.

About the Company

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Global Impact Group LLC

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