Position Overview
Global Impact Group LLC is seeking a highly organized and results-driven Project Manager to oversee language service operations, including translation, transcription, and interpreting projects. This role is critical to ensuring seamless project execution, high-quality deliverables, and exceptional client satisfaction.
The ideal candidate will have strong experience managing linguists and vendors, handling multiple projects simultaneously, and ensuring timely delivery in a fast-paced environment.
Key Responsibilities
- Manage end-to-end execution of translation, transcription, and interpreting projects
- Coordinate and supervise linguists, interpreters, and external vendors
- Ensure on-time delivery of all assigned projects while maintaining quality standards
- Maintain rapid and professional communication with clients
- Oversee assigned contracts and ensure compliance with scope, timelines, and requirements
- Monitor project workflows and proactively address risks or delays
- Ensure all deliverables meet ISO-quality standards and client expectations
- Track project performance, deadlines, and vendor productivity
- Collaborate with internal teams (scheduling, QA, accounting) to ensure smooth operations
- Maintain accurate records in project management and scheduling systems
Qualifications
- Bachelor’s degree in Business, Project Management, Linguistics, or related field (preferred)
- 3+ years of project management experience, preferably in language services
- Experience managing translation, transcription, and interpreting projects
- Strong vendor and stakeholder management skills
- Excellent communication and client service skills
- Ability to manage multiple deadlines in a fast-paced environment
- Strong attention to detail and problem-solving ability
- Proficiency in project management tools and Microsoft Office Suite
- Familiarity with ISO 9001 / ISO 17100 standards is a plus
Work Environment
- Onsite position (required)
- Must be available to work Monday through Friday in-office
- Collaborative and fast-paced team environment
Key Competencies
- Leadership & accountability
- Time management & prioritization
- Quality assurance mindset
- Client-focused communication
- Vendor coordination & oversight
Compensation
- Competitive salary based on experience
- Opportunities for growth within a certified and expanding organization
About Us
Global Impact Group LLC (Global Language System) is an ISO 9001 and ISO 17100 certified provider of language and staffing solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to delivering high-quality, culturally competent services across government and private sectors.
How to Apply
Submit your resume and a brief cover letter outlining your experience in managing language service projects.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.