Project Manager

Role: Project Manager 
Location: Manchester, NH
Duration: Full-Time
Salary: $80K-$120k

The Project Manager oversees restoration projects from initial emergency response through final completion and billing. This role is responsible for customer communication, project execution, scheduling, documentation, safety, and profitability while ensuring a high level of customer satisfaction.

• Project Management: Own assigned projects from initial response through completion, customer sign-off, and final billing.

• Emergency Response: Participate in an after-hours on-call rotation, coordinate emergency crews and resources, and respond to complex or large losses as needed.

• Customer Communication: Serve as the primary point of contact for customers, insurance adjusters, property managers, subcontractors, and internal teams.

• Scheduling & Production: Coordinate crews, equipment, materials, and subcontractors to keep projects on schedule and minimize delays.

• Field Oversight: Conduct site visits, monitor work quality, support field crews, and ensure project milestones and restoration objectives are met.

• Safety & Compliance: Enforce company safety policies, proper PPE usage, and applicable OSHA regulations and industry standards.

• Documentation: Maintain accurate job files, including photos, moisture logs, scope documentation, customer communications, and required project forms.

• Financial Management: Monitor project costs and profitability, document scope changes, submit supplements when needed, and ensure accurate final billing.

• Problem-Solving: Identify potential issues early, resolve challenges proactively, and escalate concerns with recommended solutions.

• Project Closeout: Conduct final customer walkthroughs, obtain required sign-offs, verify documentation, and transition completed projects to billing or reconstruction when applicable.

• Large Loss Management: Provide hands-on leadership and coordinate specialized resources for complex, commercial, or catastrophic losses.

The successful candidate takes ownership, communicates proactively, responds urgently to emergencies, maintains strong documentation, prioritizes safety, protects profitability, and keeps projects moving efficiently. This individual must be comfortable balancing office responsibilities with field involvement and after-hours emergency demands.

FootBridge is an equal opportunity employer committed to an inclusive environment where everyone is valued and respected. We make employment decisions based on qualifications and business needs, without discrimination on any basis, and we welcome candidates from diverse backgrounds to apply.