Job Title: Program/
Operations Manager Hardware Accessories(Cellphone Screen Protection)
Location: Mountain View, CA
Onsite/Remote/Hybrid: Onsite
The salary for this role is *** to *** per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
JOB DESCRIPTION:
This role is a balanced hybrid of
partner operations
contract program management
and
technical hardware lifecycle execution . Approximately 50% of the role is dedicated to managing the technical certification, stage-gates, and testing validation for
Cellphone Screen Protection
and related hardware accessories. The remaining 50% encompasses end-to-end
general partner project management , including executing partner legal agreements (such as Exhibit A, Exhibit B),, preparing executive presentation materials and program status readouts, tracking partner readiness deliverables, coordinating sample/NCU logistics, and maintaining operational data hygiene.
Competency Area
Key Capabilities
Expectations
Partner Operations
Contract Management
Executing Exhibit A/Exhibit B agreements, managing NDAs, enforcing security gates, managing CAD distribution, and overseeing partner communications.
Executive Reporting
Storytelling
Building VP/Director-ready presentation decks, visual milestone scorecards, risk registers, and leadership briefings.
Screen Protection
Technical Certification
Driving Gate 3 testing milestones, validating biometric/display compatibility, managing ball-drop/scratch reliability, and triaging partner defect logs.
Hardware Program Management
NPI
Managing annual refresh schedules, coordinating net-new category launches, tracking critical paths, and mitigating schedule risks.
Logistics, Dogfooding
Operations
Managing NCU sample demand forecasting, running internal dogfooding user trials, tracking POs/incentives, and maintaining master trackers.
Market Research
Portfolio Strategy
Conducting competitive gap analysis, identifying regional market opportunities, and evaluating prospective OEM/ODM partners.
MINIMUM QUALIFICATIONS:
Education:
Bachelor s degree in Business Administration, Operations, Mechanical/Electrical Engineering, Computer Science, or equivalent practical experience.
Experience:
3 5+ years of experience in Partner Operations, Technical Program Management (TPM), Hardware Project Management, or Consumer Electronics Lifecycle Management.
Operational Execution:
Proven experience managing multi-step operational workflows, execution processes (e.g., SOWs, Exhibits, NDAs), and enforcing security/compliance gates.
Executive Communication
Storytelling:
Proven ability to create polished, executive-ready presentation decks (Google Slides / PowerPoint) that synthesize complex technical data, schedules, and partner statuses for leadership reviews.
Hardware Lifecycle
Stage-Gates:
Demonstrated experience tracking hardware development lifecycles (NPI, stage-gate processes such as EVT/DVT/PVT/Gate 3 certification) and coordinating sample testing logistics.
Partner-Facing Leadership:
Track record managing external tier-1 brands, ODMs, or suppliers, including facilitating operational syncs, tracking deliverables, and resolving cross-functional blockers.
Tooling
Data Hygiene:
Proficiency with workflow and spreadsheet tools (Smartsheet, Google Sheets/Docs/Slides) to maintain trackers, logs, and executive reports.
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
*** .