Project Manager

About InOutsource
InOutsource is a recognized industry leader in information governance and new business intake consulting for large law firms. We partner with clients to deliver technical implementation services, modernize business processes, and support the successful adoption of key technologies across the legal sector. Our team members are innovative, passionate, and collaborative, and we are growing!

Job Overview:
We are seeking an experienced Project Manager to join our Project Management team and serve as a trusted advisor to our clients while driving successful project delivery. This role requires a unique blend of client relationship management, organizational excellence, and technical project leadership to ensure our engagements exceed client expectations and deliver measurable business value. The ideal candidate will have 5+ years of project management experience, strong stakeholder communication skills, and a proven track record of managing complex projects from initiation through delivery. This position does not have direct reports but requires collaboration across cross-functional teams and external client stakeholders.

Key Responsibilities & Duties:

• Lead end-to-end project delivery for professional services engagements, ensuring projects are completed on time, within scope, and on budget
• Serve as the primary client liaison, building strong relationships and maintaining regular communication on project status, risks, and opportunities
• Develop comprehensive project plans, including timelines, resource allocation, deliverables, and success metrics
• Facilitate requirements gathering sessions and translate business needs into actionable project deliverables and user stories
• Lead change management initiatives using structured methodologies to ensure successful adoption of new processes, systems, and organizational changes
• Conduct business analysis activities to identify process improvements, efficiency gains, and strategic recommendations for clients
• Manage project risks and issues proactively, developing mitigation strategies and escalating appropriately when needed
• Coordinate cross-functional teams and resources to ensure alignment and effective collaboration throughout the project lifecycle
• Create and maintain project documentation including charters, status reports, meeting notes, and lessons learned
• Monitor project budgets, track actuals versus forecasts, and provide financial reporting to leadership
• Facilitate project meetings including kickoffs, status reviews, steering committees, and retrospectives
• Ensure adherence to organizational project management standards, methodologies, and best practices

Qualifications

Required Qualifications:

• Bachelor's degree in Business, Information Technology, or related field
• 5+ years of experience in project management, preferably in a professional services or consulting environment
• PMP (Project Management Professional) certification, or equivalent training
• PROSCI Change Management certification or equivalent training
• Demonstrated ability to manage multiple concurrent projects with competing priorities
• Demonstrated experience managing projects valued at $500k+
• Demonstrated experience managing change using ADKAR methodology
• Strong risk, issue, and dependency management experience 
• Experience leading steering committees and executive status reporting 
• Experience managing project financials and forecasting
• Exceptional client-facing skills with the ability to build rapport, manage expectations, and navigate challenging conversations
• Strong organizational skills with meticulous attention to detail and follow-through
• Strong facilitation and workshop leadership skills
• Proven resource planning and capacity management experience
• Excellent written and verbal communication skills across all organizational levels
• Experience creating user stories and working within Agile or hybrid project frameworks
• Proficiency with project management tools (e.g., Microsoft Project, Smartsheet, Jira, Asana, Monday.com, or similar)
• Understanding of business analysis techniques including requirements gathering, process mapping, and gap analysis
• Proven ability to work independently and take ownership of deliverables
• Strong problem-solving skills and ability to think critically under pressure

Preferred Qualifications:

• Experience with Agile/Scrum methodologies and related certifications (CSM, PMI-ACP)
• Background in technology implementation projects or software development lifecycle (SDLC)
• Experience with legal technology or law firms
• Master’s degree in business administration or related field

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