Company Overview
We are a custom sign manufacturing company specializing in complex commercial signage projects including monument signs, pylons, site signage, rebranding programs, and new construction. We work primarily with developers, property owners, and corporate clients and operate as a referral-driven business focused on quality, reliability, and professional project execution.
Position Summary
The Project Manager is responsible for owning sign projects from initial inquiry through final installation and close-out. This role is customer centric, combining estimating, CRM, customer follow-up, sales order conversion, permitting coordination, and full project management. This is a senior, highly accountable role that directly impacts revenue, margin, and customer experience.
Pre-Order / Sales & Estimating Responsibilities
• Qualify inbound opportunities and assess project fit
• Develop accurate estimates for sign projects
• Maintain relationship with property management clients and fulfill their requests for signage updates with quotes and proofs.
• Follow up on proposals and convert quotes to orders
• Address pricing questions and negotiate scope within guidelines
Post-Order / Project Management Responsibilities
• Own awarded projects from kickoff through installation
• Design and create signage proofs
• Create schedules and coordinate internal resources
• Manage permitting, surveys, and municipal approvals
• Coordinate shop drawings, production, and material procurement
• Schedule and manage installation crews or subcontractors
Required Experience
• 2+ years in signage
• Experience estimating and managing complex projects
• Strong client communication and organizational skills
Preferred
• Permitting experience
• Ability to design signage concepts
• Experience with monument, pylon, and site signage projects
Reporting Structure
Reports directly to the Owner / General Manager