Budgeting, Communication Skills, Construction, Construction Management, Cross-Functional, Equipment Maintenance/Repair, Fitness, Franchise Management, Health Plan, Leadership, Massage Therapy, Organizational Skills, Project Management Certification, Project Management Professional (PMP), Project Planning, Project Tracking, Project/Program Management, Regulations, Reimbursement, Retail, Risk Management, Status Reports, Vendor/Supplier Management, Vendor/Supplier Planning
At Heights Wellness Retreat, we believe every person is an unstoppable force in their own life, and that wellness is the catalyst for meaningful transformation. We are more than a retreat - we are a purpose-driven sanctuary where physical, emotional, mental, and spiritual well-being intersect. Through a thoughtful blend of massage, skincare, and innovative therapies such as Red Light Therapy, Cryotherapy, and Lymphatic Drainage Technology, we remain at the forefront of the evolving wellness industry.
Company Perks (Benefits)
- Paid Time Off (PTO) & holiday pay
- Wellness reimbursement
- Health benefits (as applicable)
- Growth and development opportunities
Compensation: Salary based on experience.
The Role:
The Franchise Project Manager (Conversions) leads the end-to-end transformation of existing Massage Heights franchise locations into Heights Wellness Retreats. This role is responsible for planning, coordinating, and executing all aspects of each conversion, including construction and structural changes, rebranding, operational transitions, and the launch of an expanded wellness and biohacking-focused service model.
This is a highly visible, cross-functional role ideal for a hands-on project manager who thrives in fast-paced, multi-site environments and has experience driving complex transformations from concept to completion.
Responsibilities
- Coordinate the transition from the Massage Heights service model to the Heights Wellness Retreat model
- Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies
- Ensure all projects comply with brand standards, local regulations, and approved budgets
- Support the rollout of new wellness and biohacking modalities, equipment, and services
- Serve as the primary point of contact between franchisees and internal teams
- Manage third-party vendors, suppliers, and contractors
- Track and report project status, risks, and milestones to leadership
Qualifications
Required
- Bachelor’s degree in project management, Business, or related field (or equivalent experience)
- 3-5 years of project management experience in multi-unit retail, hospitality, wellness, fitness, or franchise environments
- Experience managing construction, renovations, or large-scale operational transformations
- Strong budgeting, scheduling, and vendor management skills
- Excellent communication and organizational skills
Preferred
- Franchise system experience (strongly preferred)
- Exposure to wellness, health, fitness, or biohacking services
- Experience leading rebrands or concept conversions
- PMP or other project management certification
Core Values At Heights Wellness Retreat
- Anything is Possible
- Lead with Heart
- Purpose over Pride
- Fiercely Obsessed with Success
Flexible work from home options available.
Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.
E
Elevated Brands Franchising