Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Performance Improvement Manager plays a key role in supporting the development, implementation, management and sustainment of a system of quality and safety in the Perioperative Department and across the Brigham Family. The Performance Improvement Manager, working under the Sr Director manages and executes multiple department quality projects and safety initiatives. This role is responsible for supporting an extensive portfolio of department projects This role works collaboratively with multidisciplinary teams across Perioperative Services.
Qualifications
Education:
Bachelor’s degree in a related field required.
Master’s degree in a related field preferred.
Relevant experience may be considered in lieu of the required degree: No
Experience:
3–7 years of project management experience required, preferably within the healthcare industry.
3-7 years Quality and Process Improvement experience preferably in healthcare
3-7 year of team leadership experience required.
Knowledge, Skills and Abilities
-Demonstrated knowledge and use of quality improvement methodologies and tools.
--Must have strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals.
-Highly self-motivated. Ability to manage multiple projects simultaneously and adhere to work deadlines.
-Excellent verbal and written communication skills.
-Excellent presentation skills including ability to speak before large audiences and prepare and provide Power Point presentations.
-Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint, Access), Flowcharting/mapping (QI Charts).
Excellent problem-solving and conflict-resolution skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Additional Job Details (if applicable)
Department: BWH Perioperative Department
Schedule: Monday - Friday | 7am-6pm Flexible | Full Time| Onsite
Hybrid model is offered after 90 days of training (subject to change based on departmental/organizational needs), providing flexibility while maintaining meaningful connections with colleagues.
Compensation: The posted salary reflects the starting range for this position. Actual compensation will be based on the selected candidate's qualifications, including experience, education, and relevant skills.
Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!
Please note that this position does not support sponsorship for employment visa status or work authorization programs, including OPT and STEM OPT. Therefore, candidates requiring employment authorization through these programs are not eligible for consideration.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$79,560.00 - $115,720.80/Annual
Grade
7
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
| Location | Boston, Massachusetts |
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