Project Manager, TES

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We've earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We're also proud to be recognized for one of the country's Top 50 Midsize Early Talent Programs through RippleMatch's Campus Forward Awards. There's never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

This position is responsible for working with Traditional Employment Operations, Customer Success and Product Management teams to establish, maintain and monitor best practices in operations, communications, training and reporting. Working across multiple units, serves as a business leader for Traditional Employment products and services by guiding efforts in problem solving, offering solutions and mentoring on strategy and technology. Works closely with Service Technology, Enterprise Project Office, Marketing and Legal to ensure seamless integration of technologies, seamless roll out of product enhancements, integrity of data, system reliability and up time.

Responsibilities:

• Manages existing tools, product offerings and programs.
• Provides foundational subject matter expertise and support for internal teams.
• Works on less complex projects/initiatives focusing on core competencies of teamwork, communication and execution.
• Participates in meetings with other departments and leadership.
• Makes sound, informed decisions with the support of their manager or team.
• Initiates and manages all facets of web based product management including strategic planning, product planning, defining functional requirements, providing support to development team's efforts, participating in quality assurance process and testing, and providing technical training on system.
• Leads product management for assigned products in the Traditional Employment organization.
• Defines and documents new product requirements by collaborating with end users, focus groups, client services, sales, clients and customers.
• Works with Marketing team to define promotions and marketing materials for new product offerings.
• Works with the Operations team, vendors and client services to establish, maintain and monitor the use of operations best practices and to develop processes that are congruent with technology capabilities.
• Aligns process objectives with the business vision and mission statement along with functional requirements.
• Determines scope and priority of process initiatives required to accomplish objectives as well as requests resources, i.e. material and financial where appropriate, needed to accomplish objectives.
• Measures, controls, and monitors process performance:
• Sets measurable goals to ensure process capability and stability,
• Establishes, monitors, and adjusts benchmark metrics,
• Exhibits a sense of urgency when dealing with issues that directly impact end user utilization.
• Consults with Traditional Employment leadership and acts as a visionary and business leader for the various services by guiding efforts in problem solving, offering solutions and mentoring on strategy and technology.
• Helps define and manage product releases to meet defined schedule and operational needs, and participates in testing for all Traditional Employment related projects.
• Researches new products and techniques to help streamline processes.
• Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley.

Qualifications:

• Bachelor's Degree or equivalent experience is required.
• Three to five years of experience is required.
• Core knowledge of product management and product operations responsibilities.
• Foundational knowledge of our product management methodology.
• Core understanding of our markets business needs and requirements.
• Core understanding of Insperity's business.
• Demonstrated ability to handle multiple tasks with great accuracy and detail.
• Knowledge of software products, roll out schedules, communication of changes and updates.
• Proficient in Microsoft Office.
• Experience writing standard operating procedures and/or technical writing.
• Excellent communication skills in a customer centric environment. The ability to communicate clearly and concisely in both written and oral formats.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.