Project Manager - Website Modernization Project Lead - MS - Medicaid

Job description: Website Modernization Project Lead

Project: Website Modernization Initiative for the Mississippi Division of Medicaid
Education: Bachelor's

Role

Lead day-to-day execution of the Division of Medicaid's website redesign and rebuild with Tyler Technologies. The work includes shaping content and site structure, coordinating content migration and stakeholder reviews, managing quality assurance and user acceptance testing, and preparing for launch.

The lead will also coordinate accessibility work toward ADA Title II compliance and WCAG 2.1 AA, establish ongoing web governance and content approval processes, create procedures and training materials, and help staff adopt the new workflows. The role works closely with DOM program areas, the project manager, legal and compliance stakeholders, iTech, vendors, and project leadership. Weekly status updates and project documentation are expected.

Required qualifications

• Demonstrated experience leading or serving in a significant execution role on large-scale ( + pages and multiple stakeholder groups) website redesign or redevelopment projects, including multiple full development lifecycles from planning through production launch.
• Experience leading public-sector or government website redesign projects involving websites with substantial content libraries.
• Experience working directly with external technology vendors and professional services firms to drive delivery.
• Hands-on experience with website implementations, migrations, or redevelopment projects.
• Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
• Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
• Strong stakeholder engagement, facilitation, written communication, and organizational skills.

Preferred

• Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
• Experience supporting state government digital modernization or digital transformation initiatives.
• Familiarity with Smartsheet forms, workflows, or automation (forms modernization is handled by a dedicated Smartsheet resource; general familiarity is a plus).
• Experience coordinating enterprise content migration projects.
• Experience coordinating activities across multiple departments, business units, or government agencies.
• Proven ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments.
• Accessibility certifications (CPACC, WAS) or project management certifications (PMP, PMI-ACP, CSM, CBAP), or equivalent demonstrated experience.
• Experience with Tyler Technologies web products or comparable content management platforms.
• Experience leading public-sector or government website redesign projects involving websites with substantial content libraries (200+ pages preferred).
• Self-starter who takes initiative and operates effectively with minimal oversight.
• Comfortable navigating complex government organizations and working across hierarchical levels.
• Skilled at holding stakeholders accountable in a collegial, professional manner.
• Results-driven with a bias toward action and a track record of driving initiatives to completion.
• Adaptable and comfortable with ambiguity, particularly in the early phases of a new initiative.
• Ability to attend in-person meetings and working sessions in Jackson, MS as required by the project schedule.