Duration: 06 Months Contract (Potential for Extension/Conversion)
Job Summary:
We are seeking a Program Manager to support trade enablement and global trade compliance initiatives.
This role will focus on developing operational frameworks, establishing governance processes, standardizing workflows, and supporting compliant import/export operations across multiple business lines and geographies.
The ideal candidate has strong program management and process improvement experience, along with exposure to trade compliance, customs, import/export operations, logistics, or regulatory programs.
They should be comfortable working in ambiguous environments, coordinating cross-functional stakeholders, and translating complex requirements into clear, actionable processes.
Key Responsibilities
Develop and standardize program frameworks, governance structures, workflows, and standard operating procedures (SOPs).
Manage program intake, prioritization, timelines, deliverables, and stakeholder coordination.
Document end-to-end processes, decision frameworks, and operational guidelines.
Coordinate cross-functional programs involving business, operations, compliance, and regional teams.
Support trade enablement initiatives, including import/export pathways, regulatory readiness, and market expansion.
Assist with Importer of Record (IOR) and Exporter of Record (EOR) setup, registrations, licensing, and related compliance requirements.
Translate customs, export control, and regulatory requirements into practical business guidance.
Develop program metrics, tracking mechanisms, and reports to monitor performance and readiness.
Identify process gaps, mitigate execution risks, and drive continuous improvement.
Required Qualifications
Experience in program management, project management, program coordination, or operations.
Exposure to trade compliance, customs, import/export operations, logistics, or regulatory programs.
Strong process documentation, SOP development, and workflow standardization skills.
Experience coordinating multiple stakeholders and workstreams.
Strong analytical, organizational, written, and verbal communication skills.
Proficiency in Microsoft Excel and standard business reporting tools.
Ability to work independently, manage ambiguity, and deliver in a fast-paced environment.
Preferred Qualifications
Experience with global trade compliance, customs regulations, or international logistics.
Knowledge of Importer of Record (IOR), Exporter of Record (EOR), export controls, and trade licensing.
Experience establishing governance frameworks, intake processes, program reviews, and performance metrics.
Experience supporting market expansion, regulatory readiness, or operational transformation initiatives.
Top 3 Must-Have Skills
Program/Project Management – managing multiple workstreams, stakeholders, priorities, and deliverables.
Process Development & Governance – SOPs, workflow documentation, process standardization, and operational frameworks.
Trade Compliance / Import-Export / Customs – relevant exposure to global trade, logistics, regulatory compliance, or import/export operations.
Nice-to-have skills
Importer of Record (IOR) / Exporter of Record (EOR), licensing, and registrations.
Global logistics, customs regulations, or export controls.
Excel reporting, KPIs, governance reviews, and process improvement.
Thanks & Regards,
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
IND01
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Numbers & Facts
Location
Bellevue, WA
Skills
Analysis Skillsunmatched
Business Operationsunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Documentationunmatched
Documentation Standardsunmatched
Establish Prioritiesunmatched
Functional Programming Languagesunmatched
Import/Exportunmatched
Import/Export Complianceunmatched
Licensingunmatched
Licensing Complianceunmatched
Logisticsunmatched
Metricsunmatched
Microsoft Excelunmatched
Operations Guidelinesunmatched
Operations Planningunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Process Developmentunmatched
Process Improvementunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Risk Managementunmatched
Standard Operating Procedures (SOP)unmatched
Standards Developmentunmatched
Writing Skillsunmatched
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