Property Claims Adjuster

General Purpose of Position:The Property Claims Adjuster role provides prompt, courteous, and fair claim service on small to moderate severity claims. This position will be responsible for investigation of property claims to determine coverage, corresponding with customers, obtaining important claims information, and negotiating damage settlements. The role will be documenting claim activity into the claim system and following processes that provide fair settlements or claim resolutions, customer satisfaction and excellent cost management. Essential Functions and Responsibilities:The following are the usual, basic, and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Acknowledge claim assignments; confirm policy coverage, direct adjustment of claimsInterpret policy, make decisions using independent judgment on small to moderate claims and determine if coverage applies to claims submittedInvestigate claims to determine validity and verify extent of damage Negotiate settlements and authorize payments within scope of authority, settling claims timely, and in the most cost-effective mannerInvestigate and settle claims promptly and equitably under general supervisionDevelop and maintain working relationships with approved vendors and expertsKeep abreast of claim and related legal principles, tax requirements, as well as underwriting rules and proceduresKeep the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.Ensure that all assigned claims are concluded promptly and equitablyGeneral:Promote a culture of personal responsibility, open communications and continuous improvementEnsure fair and ethical policies and practices in all relationships and operationsExhibits leadership experience and skillsExceptional problem-solving ability Requirements:Bachelors degree or equivalent combination of relevant education and experienceMinimum One to Three (1-3) years of experience adjusting small to moderate claims in a company environment As required by regulatory entities, relevant professional designations, and certifications highly desirable. Ability to acquire insurance licenses as required by role. Florida License in good standing is required; and ability to acquire other needed Adjuster License(s) within 3 months of hirePrevious catastrophic claim handling preferred, but not requiredExcellent verbal/written communication skills and organizations skills, including presentation skillsStrong computer skills (i.e. Word, Excel, Access, Outlook, Web based programs)Experience using Claim Management Systems Ability to manage relationships in a fast-paced environment, while demonstrating persistence and problem-solving skillsInterpersonal and leadership skills - servant leadership, collaboration, facilitation, and negotiation skills Emotional intelligence, self-awareness, confidence, ability to manage conflict, empathyAbility to read/write/speak English & Spanish encouraged to applyQualifications: To perform this job successfully, an individual must be able to perform each essential function and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Certificates or Licenses: As required by regulatory entities. Relevant professional designations or skill certifications are desirable.