PT Administrative Assistant (Maritime)

PT Administrative Assistant (Maritime)

MAJOR RESPONSIBILITIES:

• Answer incoming telephone calls, provide information, route calls to appropriate personnel, and take accurate messages.
• Greet students, visitors, and community members at the front desk and assist with inquiries regarding courses, registration requirements, schedules, and services.
• Monitor and respond to department email inquiries, provide timely and professional customer service to students and the public.
• Assists students with course registration processes and enters registration information into student information system
• Maintains, organizes, files, and retrieves student records while ensuring compliance with applicable confidentiality and record retention requirements.
• Provides general administrative support including data entry, preparing correspondence, updating records, and maintaining office files.
• Assists faculty and staff with administrative tasks and special projects as assigned.
• Maintains reception area materials, forms, and informational resources for students and visitors.

Additional Job Functions:

• Assists with student orientations, information sessions, recruiting events, and other departmental activities as needed.
• Performs other duties as assigned that support department operations and student services.

REQUIRED/MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities:

• Ability to demonstrate the College values
• Must project a professional image, have excellent telephone etiquette and communication skills
• Must be extremely accurate and have excellent proofreading, grammar and spelling skills
• Must be able to work in a team environment, be flexible with good public relations skills, work well with details and deadlines, balance multiple tasks, analyze and solve problems and work independently in a fast-passed office environment
• Basic skill level in Microsoft Office (Word, Excel & PowerPoint)

Education and Experience:

Required Education:

High school diploma or equivalent

Preferred Education:

Above requirement plus one year of specialized or technical training beyond high school

Required Experience:

Two years of office, clerical or administrative support experience; or an equivalent combination of education and experience to successfully perform the essential duties of the job.

Preferred Experience:

Above requirement including one or more years in a higher education environment. Bilingual candidates are encouraged to apply.

ADDITIONAL INFORMATION

Remote Work Opportunities:

The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.

Work Environment

Office environment

Physical Activity

Listing with up to 25 pounds of force