Pt Reg/Med Recs Specialist

Job Summary:

The Patient Registration Representative/Medical Records Specialist is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible. The Specialist is also responsible for assisting with the processing of health information to include, but not limited to, the assembly of analysis, release of information and processing of medical records.

Required Qualifications:

- Require a minimum three (3) years of experience in a health care and/or customer service related industry.

Preferred Qualifications:

- Prefer typing skills of forty (40) words per minute.
- Prefer effective communication skills and ability to handle difficult customers or situations.
- Prefer basic working knowledge of commonly used computer applications.
- Prefer general knowledge of medical terminology and medical insurance.
- Prefer experience in patient interviewing.
- Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
- Prefer the ability to collect post and balance cash.
- Prefer the ability to perform extensive clerical work with accuracy and speed.
- Prefer the ability to be cross-trained on all processes and be able to train staff on these processes.

Mandatory Education:

HS EQ: High School Diploma, GED or Certificate

Additional Details:

(4) 10 hour shifts per week with a start time of 830am until 7pm, with weekends off. 

 

Reputation. Community. Impact. Growth.

 

Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America.  In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact.  Now it is your turn to see yourself here.

 

Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10!   Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals.  Our system has also earned Magnet® recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County.

 

The benefits of being the best:

Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:

 

Total Rewards Package

• Paid Time Off (start earning PTO on day one of employment)
• Tuition Reimbursement
• Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
• Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
• Life Insurance
• Disability Insurance
• Retirement Savings Plan: 403b
• Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
• Bereavement Leave
• Free Parking
• On Campus Dining w/ a 10% discount
• Credit Union w/ teller machines on campus
• Direct Deposit
• Free Wellness Screening
• Free confidential counseling services
• Employee Discount Programs
• Recognition Programs
• Referral Programs
• Tremendous growth opportunities for hard workers!

Employment Screening Requirements: As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/