About Us
We help companies recover from missed messages, overflowing inboxes, angry customers, abandoned leads, and support backlogs with fast, human customer service coverage.
About the Role
We are looking for a motivated and personable Public Relations Assistant to support customer engagement initiatives and help create a positive public image for the brands we represent. This role is suited to someone who enjoys communicating with people, building relationships, and presenting information in a confident and approachable way.
Responsibilities
- Assist with public-facing promotional activities and brand representation.
- Engage directly with customers and members of the community.
- Introduce products, services, and promotional campaigns through face-to-face interactions.
- Explain product benefits and answer questions in a clear, professional manner.
- Build positive relationships with customers and identify their interests and needs.
- Recommend relevant products and services while creating sales opportunities.
- Support promotional events, presentations, and customer engagement initiatives.
- Gather customer feedback and share relevant observations with the team.
- Contribute to team goals and campaign performance.
Qualifications
- Strong verbal communication and interpersonal skills.
- Confident, friendly, and professional approach.
- Comfortable interacting with people face-to-face.
- Good listening and relationship-building abilities.
- Willingness to learn and contribute to a team.
- Previous public relations, sales, or customer-facing experience is an advantage but not required.
What We Offer
- Training and ongoing development.
- Opportunities to strengthen communication and presentation skills.
- A positive, team-oriented work environment.
- Practical experience in public relations, promotions, and customer engagement.
- Compensation based on the position and experience.