THE VILLAGES GOLF AND COUNTRY CLUB
Job Title: Public Safety Officer
Department: Public Safety
Reports to: Public Safety Shift Sergeant
Classification: Full-time, Nonexempt
Work Schedule: 11 p.m. to 7 a.m. (graveyard shift), Friday to Tuesday (may include variable overtime with leadership approval)
Pay Rate: $21 - $22 per hour
Position Overview
The Public Safety Officer is responsible for ensuring the safety, security, and well-being of residents, guests, and property within The Villages Golf and Country Club. Under the direction of the Public Safety Shift Sergeant, this role involves patrolling the community, enforcing rules and policies, responding to emergencies, and providing excellent service to all individuals on-site. At The Villages, we expect all team members to work by the Guiding Principles and actively contribute to fostering a community grounded in respect, trust and open communication, while delivering exceptional service, upholding integrity, promoting teamwork and creating a positive, engaging experience for our residents, partners and colleagues.
Essential Functions - Monitor resident and guest access points, ensuring compliance with entry protocols
- Perform motorized patrols throughout the property, including targeted traffic enforcement
- Respond to medical emergencies and provide basic First Aid, CPR, and AED as required
- Enforce community rules, policies, and safety regulations
- Write and submit detailed field reports, incident reports, and citations
- Conduct regular inspections of facilities to ensure safety and security compliance
- Capture and control domestic or wild animals as needed
- Identify and report hazards, water main breaks, utility issues, and lighting outages
- Perform basic maintenance of department vehicles (e.g., fluid checks, washing, refueling)
- Distribute confidential documents to designated staff discreetly and securely
- Create and maintain a visible security presence throughout the community
- Demonstrate awareness of workplace safety practices and support organizational efforts to maintain a safe environment for staff, residents, and visitors.
Note: Employee may have to undertake more tasks as needed or as directed, within the responsibilities of their role. Work Experience - Previous experience in law enforcement, security, emergency services, or military is strongly preferred
- Experience handling emergency or medical situations is desirable
- Basic computer proficiency (e.g., report writing, incident logging) is beneficial
Skills - Effective verbal and written communication in English; bilingual skills (Spanish) preferred
- Strong problem-solving skills and the ability to think quickly in emergency situations
- Ability to interpret written, oral, or scheduled instructions
- Skilled in operating four-wheeled vehicles (up to ¾-ton trucks)
- Competent in using mobile radar units, radios, and computer systems
- Ability to remain calm and professional under pressure
Physical Demands and Work Environment
- Regularly required to walk, stand, sit, bend, kneel, crouch, climb, and crawl
- Frequent vehicle entry and exit throughout the shift
- Must lift/move up to 50 pounds and assist in lifting adults during emergencies
- Daily exposure to outdoor elements including inclement weather
- May operate near moving vehicles, construction equipment, and landscaping tools
- Occasional exposure to fumes or airborne particles
- Must have vision abilities including depth perception, color recognition, and ability to adjust focus
- Work environment noise level is generally moderate
Conditions of Employment
- Must pass a pre-employment drug screening and criminal background check
- Must maintain a valid California Class C driver’s license with a clean DMV record
- California Guard Card required within 60 days of hire
- CPR/AED, Standard First Aid, and BBP certification required within one month of hire
- Willingness to work variable shifts, including weekends and holidays
- Must demonstrate professionalism and teamwork in all interactions
- Adherence to company policies, confidentiality, and safety protocols is required
Education
- High school diploma or GED required
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