Public Sector Operations Control Manager - Vice President

Join our Public Sector Operations team, where you'll help drive a culture of risk awareness and operational excellence. We value your expertise in controls and your passion for continuous improvement. Together, we create a safer, more resilient environment for our clients and colleagues.

As a Vice President, Control Manager in Public Sector Operations, you own the control environment, ensuring risks are identified, assessed, and mitigated. You partner with Operations leadership to enhance control effectiveness and audit readiness. Your work matters because it protects our business, supports regulatory compliance, and fosters a culture of accountability. You'll be the primary point of contact for internal audit, compliance testing, and regulatory engagement preparation within scope. Finance & Business Management (F&BM) is committed to supporting your growth and impact.

Job Responsibilities

• Lead the end-to-end control environment for Public Sector Operations
• Identify, assess, and mitigate operational risks
• Drive disciplined execution of the control framework, including issue management and risk assessments
• Monitor control performance through deep dives and thematic reviews
• Own the issue management process, including triage, root-cause analysis, and remediation tracking
• Manage operational risk events and near-misses, ensuring timely reporting and lessons learned
• Partner with business teams to embed controls into process design and change initiatives
• Support audit and regulatory readiness by maintaining documentation and orchestrating responses
• Identify opportunities for automation, standardization, and simplification to improve reliability
• Serve as the primary first-line control contact for internal audit, compliance testing, and regulatory engagement
• Travel domestically up to 15% as required

Required Qualifications, Capabilities, and Skills

• This role supports US Federal government contracts that require U.S. citizenship or lawful permanent status
• Minimum 8 years of experience in Control Management, Operational Risk, Audit, Compliance, or related roles
• Proven ability to design and assess control frameworks and lead issue remediation
• Strong communication skills with senior stakeholders
• Bachelor's degree

Preferred Qualifications, Capabilities, and Skills

• Experience in Public Sector and/or Operations
• Relevant certifications in risk, audit, or controls are beneficial
• Expertise in operational risk and control principles, including control design and audit readiness
• Excellent executive written and verbal communication;

Strong time management and prioritization skills

• Ability to drive accountability without direct reporting lines
• Sound judgment and intellectual honesty
• Comfort constructively challenging stakeholders

Security Clearance Requirement:

A Government Security Clearance, including Public Trust clearance, will be required for this position. As a condition of employment, the selected candidate must successfully complete a comprehensive background screening to obtain the necessary clearance. This process includes, but is not limited to:

• Fingerprints
• Credit check
• Proof of U.S. Citizenship, Acceptable documents may include a U.S. passport, certificate of naturalization, or original/certified birth certificate.
• Verification of employment history
• Educational background
• Criminal record check
• Tax filing history (possibly)
• References
• Information on relatives including citizenship
• 7 Year Travel History
• 7 Year Residence History
• Government interview completion and favorable background investigation.
• Other relevant verifications as mandated by federal requirements

Employment is contingent upon the candidate's ability to meet all requirements for government security and Public Trust clearance. Following hire, failure to maintain this clearance may result in termination of employment.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans