Public Space Attendant

Overview

The Public Space Attendant plays an essential role in maintaining a clean, safe, and welcoming environment for guests, owners, and team members at The Highlands at Harbor Springs. This position is responsible for maintaining the cleanliness and appearance of indoor and outdoor public spaces, responding promptly to guest needs, and assisting with seasonal property maintenance, including snow removal and keeping walkways clear.

The ideal candidate is dependable, self-motivated, detail-oriented, and able to work independently while supporting the overall success of the housekeeping and property operations teams.

Employee Perks:

• Free Golf and Ski Passes - Enjoy outdoor activities with free access for you and your family.
• Downhill Mountain Bike Park Pass - Complimentary access for biking enthusiasts.
• Dining Discounts - Receive 25% off at Boyne restaurants.
• Resort Discounts - Save 30% on spa treatments and other services at Boyne Resorts.
• Free Water Park Passes - Access to Avalanche Bay Water Park.
• Lodging Discounts - Special rates for friends and family.
• Tuition Reimbursement - Support for continuing education.
• Housing Availability - First-come, first-served team member housing.
• Health Insurance - Available for Full-Time Year-Round Team Members.
• AllyHealth - Access to health services for all employees.

Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands

Our Core Values: LEADS by Serving

At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.

• Long-Term Thinking
• Excellence in Execution
• Attitude is Everything
• Develop Create People
• Serve our team members first so they can, in turn, serve our guests and community

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

• Obtain a list of areas that need to be cleaned immediately and a list of prospective spaces to monitor to prepare work assignments.
• Clean rugs, carpets, upholstered furniture, and draperies.
• Clean all outdoor patio areas and furniture.
• Ensure cleaning checklist for the area is complete and inspect work to meet standards of cleanliness.
• Restock storage closets.
• Respond to Guest requests for additional supplies or information promptly.
• Keep supervisor promptly and fully informed of all problems or unusual matters of significance.
• Clean, stock, and maintain pool areas, public area bathrooms, hallways, public common areas, ski locker areas, arcades, and elevators.
• Empty and clean all waste and recycling receptacles and transport waste to dumpsters or appropriate recycling containers.
• Move furniture, dust furniture, and wash walls, ceilings, woodwork, windows, door panels, and sills as needed
• Comply with our recycling program
• Report maintenance issues, damages, or safety issues immediately to the supervisor
• Assist housekeepers and other departments in the completion of their duties as directed by the supervisor

Qualifications

• Must be at least 18 years old.

• Basic cleaning knowledge; previous housekeeping, custodial, or maintenance experience preferred.

• Ability to use a mobile phone and the ALICE app.

• Self-motivated, dependable, and able to work independently.

• Strong attention to detail and commitment to cleanliness and safety.

• Good communication and guest service skills.

• Ability to lift up to 50 pounds and perform physical tasks throughout the shift.

• Ability to work outdoors in varying weather conditions, including snow and ice.

• Flexible availability, including evenings, weekends, holidays, and weather-related snow removal as needed.