QA Engineer IV (AI-Powered)

About Planet DDS 

We’re on a mission to fix dental software - and we’re not playing small. Our platform replaces clunky, outdated systems with modern, cloud-based, AI-powered technology built to actually work at scale. From practice management to imaging to revenue cycle automation, we’re tearing down the old infrastructure and rebuilding the future of dentistry. Planet DDS is the fastest-growing provider of dental practice management solutions and the #1 cloud platform for DSOs and multi-location groups.

Here, you won’t just join a team - you’ll join a movement. We want bold thinkers who are ambitious enough to push limits, empathetic enough to work as one, and accountable enough to own big outcomes. Trust is our currency, collaboration is our edge, and impact is our fuel. If you’re ready to grow fast, challenge the status quo, and help reinvent an entire industry, Planet DDS is where you belong.

To learn more, visit: Planet DDS. 

*This is a hybrid position in our Irvine, CA office(2-3 days per week).

Overview

The AI-Powered QA Engineer IV is a senior technical leadership role on Team Artemis responsible for setting the direction of quality engineering at Planet DDS. This individual contributor will own the QA strategy across automated, AI-assisted, and exploratory testing — and will lead the existing outsourced QA team toward a modern, AI-native testing model. The ideal candidate is either a Level II AI Software engineer who wants to step into senior QA leadership, or a Software Engineer III who is ready to own quality and leverage Claude Code and AI tooling to transform how testing is done. Domain knowledge in healthcare or dental software is a strong plus. To succeed, this person must be a flexible, decisive leader who can set standards, build trust with a distributed team, and drive measurable quality outcomes across a fast-moving SaaS platform.

Job Duties

• Define and own the QA strategy and roadmap for Team Artemis, setting direction across automated testing, AI-assisted testing, and quality standards for the department
• Design, implement and maintain the automated testing framework for SaaS products.  
• Mentor and train other team members on automation, quality practices and principles.  
• Contribute to code reviews, design reviews, effort estimates, task breakdowns, and other team discussions. 
• Assess and raise risks across the Planet DDS solution. 
• Work with the engineering team continuously improving the performance, scalability, and reliability of Planet DDS products. 
• Collaborate with the product and engineering teams to design and deploy new features. 
• Learn about the latest tools and patterns consistent with your role. 
• Lead, manage, and grow the outsourced QA team within Team Artemis, establishing clear standards, accountability, and a culture of quality across the extended team
• Architect and implement end-to-end test automation solutions using Playwright and Claude Code, covering smoke tests, regression suites, and full E2E workflows across Planet DDS SaaS products
• Drive adoption of AI-native testing practices across the engineering organization, including agentic test generation, AI-assisted defect triage, and Claude Code-based test automation workflows
• Serve as the subject matter expert for Claude Code-based test automation, programming and maintaining AI agents for test execution, coverage analysis, and quality reporting
• Collaborate across large, distributed engineering teams to ensure comprehensive end-to-end coverage of complex SaaS product workflows, from API layer through UI and integrations
• Other duties as assigned. 

Skills and Qualifications

• 8-11 years of experience in software engineering development, test, and/or QA role
• Track record using AI-powered software testing tools like Applitools, Testim, Mabl, TestRigor, TestComplete, UI-TARS, Midscene, and Puppeteer; strong hands-on Playwright experience for browser automation at scale is required
• Experience in automation testing and building automation frameworks from the ground up

• Experience in programming (ideally JavaScript/TypeScript and/or C#)  
• Experience with: Test case management techniques, technologies, and approaches. 

• Experience with Jira & Zephyr Scale would be beneficial

• Knowledge of how to characterize different risk scenarios (Examples: functional/closed-box, boundary, verification and validation, acceptance, load, stress, performance, HA/DR)
• Sense of ownership and pride in your performance and its impact on the company’s success
• Strong collaboration and communication skills
• Ability to engage throughout the department and the company to achieve goals
• Hands-on experience with Claude Code or Anthropic AI APIs, including writing prompts, custom agents, or agentic workflows for engineering or testing use cases
• Demonstrated ability to lead or technically influence a QA or engineering team, including offshore or outsourced teams; flexible, clear-communicating, and decisive under ambiguity
• Experience working within large, cross-functional engineering teams with ownership of end-to-end automation coverage across complex, multi-product SaaS platforms is huge plus.
• Healthcare or dental industry domain knowledge is a strong plus; understanding of clinical workflows, compliance requirements (HIPAA), and data sensitivity in dental practice management software accelerates ramp-up significantly

Benefits:

• Medical, dental and vision insurance 
• Health Savings Account
• Flexible Spending Accounts
• Telehealth
• 401(k) and 401(k) match
• Life and AD&D insurance
• Short-Term and Long-Term Disability
• FTO or Vacation
• Sick Time
• Employee Well-Being program
• 11 paid holidays
• Volunteer Time Off
• Employee Referral program
• Additional perk and voluntary benefit programs

Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.  This position is also eligible for variable pay as part of the total compensation package.

PLANET DDS CORE IDEOLOGY:

To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values:

• Collaborative – Working independently and across teams, we create scalable solutions to enable company growth
• Empathetic – We are educated on the experience of our customers and feel vested in their success
• Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes
• Trustworthy – We operate with integrity and honest, making promises we know that we can keep
• Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders

Planet DDS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.