QA/QC Manager - Hyperscale Data Centers

Title:QA/QC Manager - Hyperscale Data Centers                                                                                                                                                                                                                        

Reporting to:Office Director

Location: On-site in Nesquehoning, PA or Sharon, PA

Overview of Role

The QA/QC Manager is a full-time, site-based Key Personnel responsible for independent quality assurance across a hyperscale data center program. The role ensures that all work is delivered in compliance with project specifications, statutory requirements, and mission-critical data center standards.

The position operates independently of contractor production teams and provides end-to-end quality governance from preconstruction through to handover.

Truth. Trust. Together. Tomorrow.      

At RLB, we speak the truth, build for the long term, look out for each other and work to do good.  We are driven by outcomes, creating tailored solutions that deliver successful projects. We believe that when we bring together the right people doing things the right way, we make progress for our clients and our communities.    

RLB is an award-winning international firm, known for providing property and construction consultancy advice at all stages of the construction cycle. Utilizing its many years of experience and professionally trained employees, RLB continues to firmly establish itself as one of the major players in the construction industry throughout the Americas, Africa, Asia, Europe, Middle East, and Oceania. Our employees are involved in a variety of projects across a range of sectors, from sports arenas and healthcare to higher education and convention centers.    

As a privately held company, we hire the best people, give them exceptional training, and provide extensive opportunities for professional growth while working on exciting projects while providing an excellent compensation and benefits package.

Essential Functions

• Establish and manage the Project Quality Management System (QMS) aligned to ISO 9001
• Ensure compliance with Owner requirements, QCx standards, and data center specifications
• Drive defect prevention through early-stage planning and quality risk management
• Provide independent oversight of CSA and MEP works
• Ensure full traceability of materials, inspections, and test records
• Support commissioning, IST, and operational readiness
• Deliver structured reporting to PMC and Owner teams

Scope of Services

Preconstruction

• Develop Project Quality Management Plan (QMP)

• Define QA/QC governance, KPIs, and reporting structure

• Establish Quality Risk Register and inspection regimes (ITPs, hold/witness points)

• Review and approve contractor quality plans prior to mobilization

• Support design and constructability reviews with quality risk input

Procurement / Off-Site QA

• Develop FAT strategy for critical equipment (UPS, generators, switchgear, cooling systems)

• Witness FATs and supplier audits for key packages

• Review material certifications and maintain Material Approval Register (MAR)

• Ensure full traceability of all installed equipment

Construction Phase

• Provide full-time site quality surveillance

• Monitor compliance with ITPs, specifications, and approved methods

• Conduct CSA and MEP inspections (civil, structural, electrical, mechanical, fire)

• Manage benchmarking, mock-ups, and first-fix approvals

• Conduct audits and enforce corrective actions

• Maintain digital QA/QC system (NCRs, inspections, defects, records)

NCR & Defect Management

• Issue and manage Non-Conformance Reports (NCRs)

• Enforce RCA and corrective action close-out

• Maintain defects and punch list registers

• Escalate critical issues impacting safety, quality, or program.

Commissioning & Handover

• Support commissioning readiness and system validation

• Verify installation completeness prior to testing

• Track punch lists through to closure

• Ensure O&M manuals, as-builts, and certifications are complete

• Produce Quality Close-Out Report at handover

Reporting & Governance

• Weekly quality dashboard (KPIs, NCRs, inspections)

• Monthly quality report (trends, risks, performance)

• Chair weekly quality coordination meetings

• Participate in monthly governance reviews with PMC/Owner

Key Deliverables

• Project Quality Management Plan (QMP)

• Inspection & Test Plan (ITP) Register

• Quality Risk Register

• FAT Reports and Supplier Audit Reports

• NCR and Defect Registers

• Weekly / Monthly Quality Reports

• Commissioning Quality Status Reports

• Handover Quality Certification Pack

The ideal candidate will demonstrate a positive proactive approach to the role and will be committed to delivering customer service excellence.

• 10+ years QA/QC experience in major construction
• 5+ years hyperscale / data center experience
• ISO 9001 QMS experience
• Strong CSA and MEP technical knowledge
• Proficiency in digital QA/QC platforms

Physical Requirements and Working Conditions:

• Indoor office environment, will require work on site location
• Equipment used includes computers and standard office machines
• Essential physical tasks include:
  • Ability to work on a computer and the ability to answer and speak on a telephone

RLB is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.