Quality Analyst

Our client, a leading financial services organization, is looking to hire a Quality Analyst - Financial Operations in Milwaukee, WI.

Quality Analyst - Financial Operations

Location: Milwaukee, WI

Contract: 6 Months

Pay: $20-$24/hour on W2

Work Arrangement: Onsite during training; hybrid opportunity may be available afterward based on business needs

Job Overview

We are seeking a detail-oriented Quality Analyst to support financial operations and ensure transactions and processes meet established standards for accuracy, timeliness, productivity, and compliance.

The ideal candidate will have experience in financial services, banking operations, mutual fund operations, or quality analysis, along with strong analytical and communication skills.

Responsibilities

• Monitor and evaluate the quality of work against accuracy, timeliness, and productivity standards.
• Review financial and non-financial transactions for accuracy and completeness.
• Analyze new account setups and account maintenance activities.
• Identify, document, and communicate quality issues and discrepancies.
• Ensure processes comply with internal policies, procedures, and regulatory requirements.
• Analyze complex cases and use critical thinking to identify appropriate resolutions.
• Provide information to support employee feedback and training.
• Review correspondence for accuracy, clarity, grammar, and completeness when required.
• Maintain established quality, volume, and accuracy standards.
• Participate in continuous improvement and risk-based quality initiatives.
• Collaborate with internal teams to resolve quality issues and improve processes.

Qualifications

• Bachelor's degree in Business or a related field, or equivalent work experience preferred.
• High school diploma or equivalent required.
• 1-2 years of experience in quality analysis, quality control, financial operations, or mutual fund operations preferred.
• Knowledge of financial services or mutual fund products and operations is preferred.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Strong critical thinking and problem-solving abilities.
• Ability to multitask and work effectively in a dynamic environment.
• Proficiency with Microsoft Office applications.

Additional Details

• Training will require 5 days per week onsite.
• Hybrid work may be possible after training depending on business needs and other factors.
• Parking is available at the work location; parking costs are the employee's responsibility.
• Interviews may be conducted in person.
• Maximum of 40 hours per week; no overtime available.
• Potential opportunity for permanent employment based on performance and business needs; conversion is not guaranteed.

#RTAProfessionalZip

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.