Quality Assurance Analyst

Forrest T. Jones & Company, Inc., and its affiliates ("FTJ"), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets.

Position Summary

The Quality Assurance (QA) Analyst is responsible for ensuring Information Technology (I.T.) solution deliverables meet or exceed product requirements and business acceptance criteria. The QA Analyst works with developers and business partners to ensure that requirements and acceptance criteria are represented, documented, and tested through execution of comprehensive test plans. The QA Analyst also devises and executes integration, regression, and any related, comprehensive test plans to ensure quality thresholds are met or exceeded.

Responsibilities

• Become intimately familiar with applications currently in use.
• Create and document Test Plans / Test Cases, and execute scenarios using written and implied requirements.
• Log and track defects using provided work tools.
• Review business and functional requirements to compile a full understanding of deliverables.
• Continuously maintain and update test plans as products evolve throughout the entire software development life cycle.
• Ensure that deliverables meet all functional and design specs and report any non-compliance to management.
• Continuous review of product requirements to ensure that new or modified software conforms to enterprise standards and suggest modifications to conform to said standards as needed.
• Interact with internal customers performing testing of break fix tickets to ensure adherence to requirements and acceptance of deliverables.

Qualifications

• BS in Computer Science, or equivalent experience in substantially similar position.
• 3+ years of QA technical experience within a software development organization.
• Strong analytical skills are a must.
• Ability to create and execute test plans given minimal written instructions.
• Ability to liaise with Development, business owners and internal customers.
• Experience working within Azure DevOps.

Best if experienced with:

• Insurance Industry experience.
• Knowledge of SmartComm software products, BizTalk, ImageNow, Excel, and EDI processing.
• Payment Card Industry data security standards (PCI DSS).
• Personal Health Information security standards (PHI).
• Insurance industry IT support and security.
• Laws, policies, procedures, or governance relevant to cybersecurity.
• Plus if experience with SSRS, Power BI, or other reporting systems.

We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.

We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.

ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.