Job Description: Project Operations Manager / Production Manager
Benefits/Perks:
• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities
Job Summary:
Adrenalin Attractions is seeking a Quality Assurance & Documentation Manager to oversee and manage the quality assurance and documentation control processes across all projects. This pivotal role ensures that all projects adhere to established procedures, processes, and documentation protocols. The ideal candidate is highly organized, detail-oriented, and experienced in managing complex documentation workflows. They will work closely with project teams to maintain alignment with company standards and industry best practices.
Responsibilities:
Oversee and manage documentation control processes to ensure compliance with company and project-specific protocols.
• Implement and enforce quality assurance procedures to maintain high standards across all projects.
• Conduct regular reviews of project documentation to ensure accuracy, consistency, and completeness.
• Serve as the point of contact for all quality assurance and documentation-related inquiries.
• Collaborate with project teams to ensure procedures and processes are followed consistently.
• Maintain and update the documentation system, ensuring accessibility and version control.
• Conduct internal audits to ensure compliance with procedures and identify areas for improvement.
• Provide training and support to staff on documentation control and quality assurance protocols.
• Prepare reports and summaries for leadership regarding compliance, quality trends, and areas of concern.
• Serve as the primary point of contact for clients regarding their projects, ensuring strict adherence to their protocols and successfully managing compliance during audits.
•Ensure compliance with company software and CRM systems, including proper use of project management tools like Monday.com, by maintaining accurate data entry, updating project-specific boards, and enforcing adherence to company procedures.
Qualifications:
• Extensive experience in documentation control and quality assurance, with at least 5+ years in a similar role.
• Exceptional organizational skills and attention to detail.
• Proven ability to manage multiple projects and prioritize effectively.
• Proficiency in documentation management systems and quality assurance tools.
• Strong communication skills to effectively liaise with internal teams and external stakeholders.
• Knowledge of industry standards and best practices for documentation and quality control.
• Experience in themed entertainment, fabrication, or a related industry is a plus.
• Ability to develop and maintain streamlined processes to enhance efficiency.
Preferred Skills:
• Familiarity with ISO 9001 or similar quality management systems.
• Proficiency with CRM & Project Management Software such as Monday.com
• Strong analytical skills to assess and improve processes.
• Ability to identify and mitigate risks related to documentation and quality standards.
This is an exciting opportunity to take on a key role in a dynamic and innovative company, ensuring excellence in quality and documentation across world-class themed entertainment and experiential projects.