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Quality Assurance Engineer I, Leo Network Observability, Visibility & Analytics team

Amazon.com Inc
  • Redmond, WA
    2 days ago

    Job Description

    Amazon Leo is Amazon"s Low Earth Orbit satellite network, with a mission to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will connect people and organizations operating in locations without reliable connectivity.

    The Leo Network Observability, Visibility & Analytics team builds the systems that provide deep, end-to-end insight into the health, performance, and reliability of this global telecom network. Our systems span the full Leo service, from satellites and customer terminals to ground gateways, cloud services, and terrestrial network infrastructure, and help engineers understand network behavior, detect failures quickly, and diagnose complex issues.

    We are looking for a Quality Assurance Engineer to help ensure the network health metrics, dashboards, and APIs our engineers and leaders rely on are accurate, reliable, and ready for release. You will test systems that turn network telemetry and events into answers to critical questions: Is the network healthy? Where is a failure occurring? What is its customer impact?

    Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    Key job responsibilities

    • Create and execute test plans and test cases for new and existing features across our network health services, data pipelines, APIs, and dashboards, ensuring thorough functional, integration, and end-to-end coverage across straightforward and moderately complex scenarios.
    • Develop, maintain, and extend automated tests for APIs, UI, and data pipelines using languages such as Python, and integrate them into CI/CD pipelines to reduce manual testing effort.
    • Validate the accuracy of network health metrics (such as availability, latency, and packet loss) against source data and expected results.
    • Troubleshoot and isolate defects from test and pipeline failures, file clear and actionable bug reports, and work with developers to drive root cause analysis and resolution.
    • Review requirements, designs, and change requests with engineers and product managers to identify risks and test gaps early, and recommend changes that improve quality and the customer experience.
    • Participate in defect triage, test planning, and prioritization discussions, helping the team balance time constraints with test coverage goals.
    • Use AI tools to help generate test cases, expand coverage, and speed up defect investigation.
    • Track quality metrics and share release readiness status with the team.

    A day in the life

    As a QAE on the Network Observability team, you"ll work with software engineers, network engineers, and product managers to review new features, identify risks, and plan how to test them. You might validate that a new availability metric matches the underlying telemetry one day, and build API automation for a new service the next. You"ll write and run automated tests, triage failures in CI/CD pipelines, and partner with developers to reproduce and fix defects. You"ll take part in sprint ceremonies and design reviews, and help make sure the data engineers and leaders use to operate the Leo network is right.

    About the team

    The Leo Network Observability, Visibility & Analytics team is responsible for making a highly distributed global telecom network understandable and operable at scale. We build the visibility layer that connects network signals across satellites, customer terminals, gateways, cloud services, and terrestrial infrastructure, turning individual telemetry signals into an end-to-end view of network health so issues can be detected, diagnosed, and resolved faster.

    The problems we solve are inherently distributed and combine software engineering with networking and data science. We are building new capabilities rather than applying existing observability patterns to a conventional cloud service. If you enjoy ambiguous problems, care about getting the details right, and want to help build foundational systems for Amazon Leo, this team is a great place to grow.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Application Programming Interface (API)unmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Bug Tracking/Defect Managementunmatched
    • Cloud Computingunmatched
    • Continuous Deployment/Deliveryunmatched
    • Continuous Integrationunmatched
    • Customer Experienceunmatched
    • Data Managementunmatched
    • Data Scienceunmatched
    • Engineering Change Orderunmatched
    • Establish Prioritiesunmatched
    • Governmentunmatched
    • Healthcareunmatched
    • Hospitalunmatched
    • Identify Issuesunmatched
    • Infrastructure as a Service (IaaS)unmatched
    • Metricsunmatched
    • Network Administration/Managementunmatched
    • Network Architecture/Engineeringunmatched
    • Network Connectivityunmatched
    • Problem Solving Skillsunmatched
    • Product Reviewsunmatched
    • Python Programming/Scripting Languageunmatched
    • Quality Assuranceunmatched
    • Quality Managementunmatched
    • Quality Metricsunmatched
    • Regulationsunmatched
    • Reporting Dashboardsunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Root Cause Analysisunmatched
    • Software Engineeringunmatched
    • Software Testingunmatched
    • Telemetryunmatched
    • Test Automationunmatched
    • Test Caseunmatched
    • Test Plan/Scheduleunmatched
    • Test Toolsunmatched
    • Testingunmatched
    • United States Citizenunmatched
    • User Interface/Experience (UI/UX)unmatched

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