Quality Assurance & Internal Control Officer

Job Title: Quality Assurance & Internal Control Officer - USA

Industry: Banking

Location: NYC, United States

Salary: $95,000 – $120,000

Overview
A well-established international financial institution is seeking a Quality Assurance & Internal Control Officer to strengthen its control environment and ensure adherence to regulatory and internal policy standards. This role sits within the second line of defence and plays a critical part in monitoring, testing, and enhancing internal controls across key business functions.

Key Responsibilities

• Conduct independent quality assurance reviews across operational, compliance, and control processes to assess effectiveness and adherence to policies
• Evaluate internal controls and identify gaps, weaknesses, or areas for improvement
• Perform control testing and thematic reviews in line with regulatory expectations and internal frameworks
• Prepare detailed reports highlighting findings, risk implications, and actionable recommendations
• Track remediation actions and ensure timely closure of identified issues
• Collaborate with Internal Audit, Compliance, and Risk teams to ensure alignment of control standards
• Support the development and continuous improvement of QA methodologies, frameworks, and reporting tools
• Contribute to regulatory reviews and audits, including preparation of documentation and responses

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or related discipline
• Relevant professional certifications (e.g., CIA, ACCA, CPA, CAMS) are advantageous
• Minimum of 5–8 years' experience in Quality Assurance, Internal Control, Internal Audit, or Risk within banking or financial services
• Strong understanding of internal control frameworks and regulatory expectations
• Proven experience in control testing, issue identification, and remediation tracking
• Strong analytical skills with attention to detail and ability to interpret complex data
• Excellent report writing and stakeholder management skills
• Ability to operate independently and provide objective challenge

Key Competencies

• Strong risk and control mindset
• High level of integrity and professional scepticism
• Structured thinking and problem-solving ability