Quality Assurance Laboratory Technician

On-Board Services is hiring a Quality Assurance Laboratory Technician in
Arlington, TN

resumes@onboardusa.com

• Monitor and audit products and manufacturing processes from receiving through shipping to ensure food safety and quality standards are met.
• Perform microbiological, analytical, performance, and sensory testing on raw materials, packaging, in-process materials, and finished products.
• Notify management of quality deviations and assist with investigations and corrective actions.
• Maintain laboratory databases and accurately document test results.
• Verify compliance with process controls, weight control, HACCP requirements, and finished product specifications through routine audits.
• Support development and maintenance of manufacturing work instructions, formulas, and product specifications.
• Assist in training production personnel on GMPs, product specifications, laboratory procedures, and processing requirements.
• Support new product introductions and process improvements by collecting samples, documenting process data, and assisting with commercialization activities.
• Initiate, document, and track product, process, ingredient, packaging, and equipment changes.
• Work closely with production teams to identify, investigate, and resolve product quality issues.
• Initiate product or ingredient holds when quality or food safety requirements are not met and ensure proper Hold and Release procedures are followed.
• Recommend improvements to manufacturing processes, sanitation practices, laboratory procedures, testing methods, and equipment.
• Maintain current knowledge of manufacturing technologies, quality systems, testing methods, and food safety requirements.
• Participate in continuous improvement initiatives, quality meetings, and process improvement teams.
• Support all company safety policies and maintain a safe work environment.
• Perform other duties as assigned.

• Follow all GMP, food safety, food defense, sanitation, and quality policies.
• Ensure compliance with food hygiene and food safety standards.
• Report food safety incidents including contamination, GMP violations, foreign material concerns, equipment deficiencies, pest activity, and glass breakage.
• Review food safety and quality documentation for accuracy, completeness, and compliance with document control procedures.
• Coach employees on food safety, food defense, quality requirements, and regulatory compliance.
• Assist with immediate and long-term corrective actions related to food safety or quality non-conformances.
• Maintain accurate, legible documentation.
• Maintain clean and organized laboratory and production work areas.

• Lift up to 55 pounds (25 kg).
• Stand and walk for extended periods.
• Reach, bend, stoop, climb, push, pull, grasp, and balance throughout the workday.
• Work in both warm and refrigerated environments.
• Work around manufacturing equipment and moderate to high noise levels.
• Ability to communicate effectively with production personnel, vendors, and internal teams.

• Bachelor's degree in Biology, Food Science, Food Technology, or a related scientific discipline preferred.
• Minimum of 3 years of experience in food, pharmaceutical, or chemical manufacturing.
• Experience in dairy or non-dairy food manufacturing is highly preferred.
• Working knowledge of:
  • GMPs
  • HACCP
  • BRC Global Standards
  • Food safety and quality systems
  • Regulatory compliance
• Experience performing microbiological and analytical laboratory testing.
• Ability to analyze data, troubleshoot quality issues, and implement corrective actions.
• Strong organizational, communication, and documentation skills.
• Experience training or supporting manufacturing personnel.
• Basic understanding of statistical analysis.

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Access (preferred)
• MiniTab (preferred)
• SAP (preferred)
• QAD (preferred)