Quality Assurance Manager, Alexa Audio

Sky is the limit here, if you are passionate about quality engineering and automation, this is the right place for you to be the leader of the team! Here"s the unique benefit you get coming to Alexa Audio QA team:

• Get to play with the coolest Alexa devices before anyone else!
• Add unique Voice Initiated testing experience to your profile
• Centralized QA team structure where QAE and SDET work closely together
• Cool projects to extend influence beyond quality space into Operational domain.

Key job responsibilities

Do you want to transform the way people interact with digital content? Come join the team that builds Alexa Audio platform. We are innovating and changing the way our customers interact with media services and devices! You'll be among the first ones in the space and get to define the customer experience, frameworks and processes for the years to come.

On the Alexa Entertainment Domain Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cool products that will be used every day by people you know. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history.

As a Quality Assurance Manager, you will work closely with the Product Management, Technical Project Manager, Software Development Engineering, to understand the product vision, requirements and customer usage models and develop appropriate test strategies. You will be setting the QA team's technical vision and roadmap, developing and tracking project schedules. The successful Quality Assurance Manager has strong customer focus and is obsessed with continuous quality improvement; they are experienced and highly committed to creating world class automation for feature testing and regression; they are able to develop and drive a high-level strategy, as well as to take a hands-on approach to implementing that strategy. They are dedicated to building a strong and high performing team.

Responsibilities:

• Working with business and development teams to understand product vision and requirements
• Understanding how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy
• Responsible for development of test strategies and creation of appropriate test harnesses
• Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics
• Working with a team of quality engineering professionals to ensure the highest quality product delivery
• Coordinating with offshore Quality Service team and partner teams on test execution and sign-off
• The successful candidate is an experienced but hands-on manager who can build an organization and ensure it performs

A day in the life

Working with PM and TPM to understand new feature projects vision, oversee and influence QA engineers" test plan, test suites to ensure test coverage and define optimal test strategy, working with leaders from QS team and partner teams to drive project schedule and continuous process improvement, promote test automation, build QA team roadmap, influence engineer team on test coverage and quality engineering best practice to drive quality for each Alexa Audio releases ...

About the team

Alexa Audio QA owns the full end-to-end experience the Alexa Audio platform delivers to customers.

Our charter is to continuously drive quality engineering and push the quality bar up across all Alexa Audio teams. We do this by :

• Providing test infrastructure to enable engineering teams to test and own quality of the services.
• Acting as consultant to engineering team for service test coverage.
• Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved.