Quality Assurance Manager

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field or equivalent experience.
• 5+ years of progressive quality experience within a manufacturing environment.
• Minimum of three (3) years of leadership or supervisory experience preferred.
• Strong working knowledge of ISO 9001 Quality Management Systems and auditing principles.
• Experience leading corrective action programs, root cause analysis, and continuous improvement initiatives.
• Experience with SPC, statistical analysis, blueprint reading, GD&T, and metrology techniques.
• Knowledge of Lean Manufacturing, Six Sigma, 5S, and SMED methodologies.
• Proficiency with SAP and Microsoft Office applications, especially Excel.

Responsibilities

• Lead and maintain compliance with the Quality Management System in accordance with ISO 9001 standards.
• Develop and implement quality policies, procedures, work instructions, and objectives to drive continuous improvement.
• Provide leadership to Quality and Repair Center personnel, ensuring performance, training, and professional development.
• Serve as the primary contact for customer and supplier quality issues, ensuring resolution and effective communication.
• Lead root cause investigations, corrective and preventive action activities, and internal and external audits.