Quality Assurance Manager

Are you an experienced Quality Supervisor ready to step into a Manager-level role? Kelly Services is hiring a QA/QC Manager to lead the quality function for a highly technical manufacturing operation producing custom HVAC and Computer Room Air Handler (CRAH) units supporting demanding customers.

This is a hands-on leadership role where you'll have real ownership of quality — from incoming materials and production through Factory Acceptance Testing (FAT), customer inspections and final shipment.

What You’ll Do:

• Lead quality operations from incoming materials through final inspection and Factory Acceptance Testing (FAT)
• Oversee quality inspections, testing, nonconformances, and corrective actions
• Lead root cause investigations, CAPA, 5-Why and Fishbone analysis
• Own FAT documentation and support customer-witnessed testing
• Partner with Engineering, Operations, Supply Chain and Project Management to resolve quality issues
• Read and interpret mechanical drawings, P&IDs and electrical schematics
• Develop and improve SOPs, inspection processes and quality systems
• Track rework and Cost of Poor Quality (COPQ) and drive continuous improvement
• Lead, train and develop quality and production employees
• Serve as the primary quality contact for customers and third-party inspectors

What You Bring:

• 3+ years of quality leadership or supervisory experience
• Bachelor’s degree in Manufacturing Engineering or related technical field, or equivalent experience
• Extensive experience in a manufacturing environment
• Experience supporting Factory Acceptance Testing (FAT)
• Experience with ERP/MES systems such as SAP, Epicor or Oracle
• Knowledge of root cause analysis and corrective action processes
• Ability to read mechanical drawings and electrical schematics
• HVAC manufacturing or sheet metal experience is an asset

Compensation & Benefits:

• Salary range $100,000–$120,000/year
• Annual bonus opportunities and merit increases
• 401(k) retirement plan
• Paid vacation, personal days and holidays
• Comprehensive health, dental and vision coverage
• Professional development and industry training
• Company-paid life insurance and short- and long-term disability
• Additional employee perks

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

You should be proficient in:

• HVAC
• Leadership / People Management
• Quality Control Experience
• Electrical Schematic Reading
• Root Cause Analysis
• Blueprint Reading
• mechanical manufacturing
• Factory Acceptance Testing

Machines & technologies you'll use:

• ERP Software