The role of a Quality Assurance (QA) Consultant involves ensuring that end-to-end solutions meet high standards of quality, reliability, and business value.
Designing and executing test strategies across various workflows
Collaborating with Technical Consultants, Business Process Consultants, and Project Managers to support both internal development and customer UAT.
Documenting defects clearly, tracking resolution, and retesting fixes to ensure delivered solutions meet customer expectations, compliance, and usability standards.
Partnering with Business Process Consultants to ensure acceptance criteria reflect business outcomes.
Supporting customer UAT planning and execution, facilitating defect triage and resolution.
This role combines hands-on test execution with advisory and collaboration skills, making it a crucial part of the ServiceNow team's efforts to maintain the stability, functionality, and efficiency of ServiceNow implementations within an organization.
Numbers & Facts
Location
New Jersey, NJ
Skills
Acceptance Testingunmatched
Bug Tracking/Defect Managementunmatched
Business Processesunmatched
Consultingunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Project/Program Managementunmatched
Quality Assuranceunmatched
Regulatory Complianceunmatched
ServiceNowunmatched
Team Playerunmatched
Test Designunmatched
Test Strategyunmatched
Usability Engineeringunmatched
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