Quality Assurance Tester

Job Summary:

The Quality Assurance (QA) Tester is responsible for performing hands-on testing activities throughout the software development lifecycle for County of San Mateo assignments. This role involves analyzing requirements, designing and executing test cases, supporting User Acceptance Testing (UAT), and ensuring the quality of software solutions through various testing methodologies including functional, regression, integration, API, performance, and security testing.

Responsibilities:

• Work during County business hours, Pacific Time, as required by the assignment.
• Follow assignment-specific data-location restrictions, including prohibitions on accessing sensitive or regulated County data from outside the United States.
• Analyze business requirements, user stories, and technical specifications to develop detailed test cases.
• Design, write, and execute test cases for functionality, features, and bug fixes.
• Prepare test scripts and test data as required.
• Maintain requirement-to-test traceability to ensure coverage of testable requirements.
• Perform functional, regression, integration, system, UAT, and accessibility testing as applicable.
• Conduct API testing using appropriate tools such as Postman.
• Validate platform configuration and customization, including Salesforce objects, flows, permission sets, and Apex where relevant.
• Validate data during migration or routine operations using queries and data tools.
• Assess and apply test automation where appropriate.
• Plan and perform performance testing as required.
• Perform security testing when defined in the assignment scope.
• Identify, document, track, and report defects using defect-management systems.
• Collaborate with vendor QA personnel to resolve defects and verify fixes.
• Apply targeted regression testing to verified fixes as appropriate.
• Support County users during integration testing and UAT.
• Provide testing status updates and reports.
• Track blocked tests and report blocking dependencies and schedule impacts.

Required Skills & Certifications:

• In-depth knowledge and experience with testing methodologies.
• Demonstrated QA and testing experience relevant to the assigned activities.
• Experience with Agile/Scrum delivery methodologies where applicable.
• Proficiency with Jira or other County-designated defect and test-management tools.
• REST API testing experience using Postman or equivalent tools.
• Experience with database queries and data validation tools.
• Testing experience with enterprise applications, SaaS, integrations, or data migration.
• Familiarity with test automation frameworks and scripting where applicable.
• Knowledge of performance testing methods and tools when required.
• Application security testing skills where applicable.
• Ability to collaborate effectively with business users, analysts, developers, vendors, and project managers.

Preferred Skills & Certifications:

• Experience with Salesforce or Anaplan testing, including Salesforce Object Query Language (SOQL).
• Experience in public-sector or regulated-data environments.
• Accessibility testing knowledge, including Section 508 and WCAG guidelines.
• Familiarity with continuous integration and continuous delivery (CI/CD) pipelines.

Special Considerations:

• Must comply with County security, access-control, and onboarding policies.
• Adherence to data-location restrictions prohibiting access to sensitive or regulated data from outside the United States.
• Work must align with County business hours in the Pacific Time zone.

Scheduling:

• Work schedule follows County business hours, Pacific Time, as required by each assignment.