By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.
Summary:
The primary responsibility of the role is to support the quality department programs.
Essential Functions:
Assists Manager and others in the Quality Department in recognizing unmet needs within the organization and assists in planning and development of corrective actions
Works closely with the divisions to implement and maintain the set quality work standards by providing training to managers and employees on appropriate workflows
Helps facilitate aspects of the patient safety programs in conjunction with the Safety Coordinator regarding our Environment of Care processes and other policies and procedures relating to patient safety
Utilize EMR to run reports as requested by Manager and/or Quality APRN
Assist Quality Manager with report reviews and workflow discoveries in regards to Quality measures
Assist and become familiar with Patient Centered Medical Home certification and standards
Will be expected to assist in projects involving documentation and chart updates if missing appropriate documentation
Attends Quality and Safety meetings and participates on appropriate committees
Skills and Knowledge:
Excellent oral and written communication skills.
Excellent analytical skills.
High degree of initiative, judgment and discretion.
Ability to coach other staff members, while simultaneously functioning as member of a team.
Proven ability to integrate priorities and deadlines.
Must function well under pressure, with the ability to multitask, paying close attention to detail.
Education and Experience:
Medical Assistant program completed
Medical Assistant experience required at least 3 years
Proficient in Microsoft Office (Word, Power Point, Excel and Outlook)
Strong communication and collaboration skills working with providers and staff
Demonstrated performance in meeting time-sensitive deadlines with minimal supervision
Outgoing personality and enthusiasm to teach
Enthusiasm for working with a large diverse clinical team in an expansive practice