Quality Control Analyst

A Day in the Life of a Quality Control Analyst

The Quality Control Analyst's Day starts with a sharp focus on precision and performance. From reviewing quality metrics and conducting detailed product inspections to analyzing test results for defects or deviations, every day is an opportunity to ensure excellence at every stage of production. You'll investigate inconsistencies, document findings, and implement corrective actions that keep operations aligned with regulatory requirements and company standards. Your analytical mindset and attention to detail will be essential in identifying opportunities to strengthen processes and prevent quality issues before they arise.

Throughout the day, you'll collaborate closely with production and engineering teams to troubleshoot challenges, improve workflows, and uphold the high standards our customers expect. Whether you're maintaining compliance documentation, monitoring testing procedures, or contributing insights that drive continuous improvement, your work will have a direct impact on product integrity and operational success. If you thrive in a fast-paced environment where accuracy, problem-solving, and collaboration are valued, this Quality Control Analyst opportunity is your chance to make a measurable difference.

Key Responsibilities:

• Own SLA performance tracking and drive compliance
• Review and approve project documentation and invoicing for accuracy
• Monitor QC standards, SOP adherence, and approval protocols
• Conduct audits and implement corrective actions to improve consistency
• Identify errors, resolve issues, and support performance coaching
• Partner with leadership to pilot process improvements and scale best practices
• Deliver performance reporting with actionable operational insights
• Update SOPs, job aids, and reference materials to strengthen compliance
• Serve as the liaison between QC, Operations, Project Administration, and Leadership
• Proactively identify risks, compliance gaps, and training opportunities
• Maintain accurate project updates across ticketing systems
• Ensure documentation integrity for reporting, invoicing, and contractual compliance
• Identify automation opportunities to reduce manual errors and improve efficiency
• Support escalations while meeting critical deadlines
• Travel up to 5% for conferences and continuing education opportunities

Experience & Education:

• 1-3 years' experience in construction, restoration, property management, legal or insurance industry
• Experience with ticketing/workflow systems (e.g., ServiceNow)
• High School diploma or equivalent years of experience
• Bachelor's degree in a relevant field, preferred
• WRT IICRC, preferred
• Asbestos Awareness Training, preferred
• Experience with T&M Pro, preferred
• Experience with Xactimate, preferred