Quality Control Specialist

Job Summary

This position interacts with the Production Staff to maximize the value of our donation flow, locate high resale items for the

E-Commerce department and coach the Production and Retail teams on product knowledge and accuracy of pricing for the store. Specific tasks will be assigned by the Production Assistant Manager and Store Manager.

Pay Rate: $24.00-24.18/hour

Essential Functions:

Audits donated goods for quality, accuracy in pricing.

Work with Retail Store Manager and Production Manager to establish pricing guidelines, with use of the S&P, which reflect the current resale market to make necessary adjustments.

Coach and teach product knowledge to production and retail employees.

Identify valuable items to be designated for Shop Goodwill and EBay.

Meet store E-commerce sales goals.

Monitor shipments for EBay and E-commerce books to meet sales goals.

Ensure that the book scanner is downloaded with correct parameters on a daily basis.

Conduct random audits of salvage and garbage for all departments. Report findings to Production Manager.

Price quality collectibles, antiques, jewelry and other valuable items.

Act as a resource to all production employees in terms of pricing.

Partner and share with other Quality Control specialists and on line team to share and gain additional knowledge.

Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.

Work with the established computer system to print tags and research product as needed.

Travel to within the region to store locations when needed.

Perform any other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements

Education: Minimum High School diploma or equivalent. Associate degree or Bachelor's preferred.

Experience: Minimum 1 year retail experience; thirft industry preferred.

Specific Skills/Knowledge/Licenses: Knowledge of current resale markets; online and thrift. Knowledge of fashion trends.

Essential Physical Abilities:

Must be able to lift and carry up to 50 lbs for short distances. Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing, climbing ladders. Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).

Essential Mental/Sensory Abilities:

Organizing, sorting, categorizing, counting, adding, subtracting

Internal/external customer service

Interpreting data

Problem Solving

Communicating with the public

Create and read written communication

Completing written orders

Working Conditions:

Warehouse and retail environment, temperature varies, exposure to dust. Must have reliable transportation as this position requires some travel to store locations within the region.

Proficiency with Experience:

Each job classification requires various levels of proficiency and experience. Proficiency and experience provides guidance for compensation within one classification, thereby eliminating the need for levels (i.e. I, II, III).

Skilled (demonstrates ample knowledge and skills of duties, with 1-3 years of experience)

Job Family: Retail & Revenue Operations
Job Function: Retail Operations
Pay Type: Hourly
Min Hiring Rate: 24
Max Hiring Rate: 24.18