The QC/QA Lead - Custodial/Landscape provides oversight and management of custodial and landscape O&M quality assurance functions in large facilities. This role sets standards, develops processes, and ensures compliance with service contracts and best practices.
- Quality Program Leadership:
- Develop, implement, and manage QC/QA programs for custodial and landscape operations.
- Prepare and maintain method statements and documentation.
- Compliance & Process Improvement:
- Oversee compliance with cleaning and landscaping standards.
- Audit and evaluate performance; implement corrective actions.
- Reporting:
- Maintain clear documentation of audits, corrective actions, and team performance.
- Working Conditions:
- Role is split between office work and on-site facility inspections.
- Occasional after-hours oversight.
- Physical Requirements:
- Must be able to inspect facility interior/exterior environments.