Quality Control Technician

The QC/QA Lead - Custodial/Landscape provides oversight and management of custodial and landscape O&M quality assurance functions in large facilities. This role sets standards, develops processes, and ensures compliance with service contracts and best practices.

• Quality Program Leadership:
• Develop, implement, and manage QC/QA programs for custodial and landscape operations.
• Prepare and maintain method statements and documentation.
• Compliance & Process Improvement:
• Oversee compliance with cleaning and landscaping standards.
• Audit and evaluate performance; implement corrective actions.
• Reporting:
• Maintain clear documentation of audits, corrective actions, and team performance.
• Working Conditions:
• Role is split between office work and on-site facility inspections.
• Occasional after-hours oversight.
• Physical Requirements:
• Must be able to inspect facility interior/exterior environments.