Quality Coordinator

Beltservice Corporation is seeking a hands-on and highly organized Quality Coordinator who will help turn quality requirements into practical, repeatable daily routines. Working with the Quality Manager and department process owners, this individual will coordinate quality process rollouts, controlled documentation, employee training, process audits, corrective-action follow-up, and improvement activities. This role combines organized systems work with regular shop-floor engagement and occasional inspection or containment support. The ideal candidate has demonstrated growth in their career through increasing responsibility, expanded technical skills, training others, or taking ownership of process improvements. The ideal candidate will also embody our Company's Core Values: Get it Done - Complete the task at hand with minimal supervision. Be a team player who is self-sufficient. Solve problems with a can-do attitude. Be positive and "all-in" when doing your job. Raise the Standard - Strive to continuously improve yourself and the organization around you. Do not accept mediocrity. Be open to learning and be willing to teach. Have vision and understanding to be the best in the industry. Do the Right Thing - Put the greater good above all else. See the big picture and know the value of honesty and integrity. Be both humble and confident. Lead by example. Passion for Service - Be responsive and dedicated to the customer. Do not over promise. Key Responsibilities Coordinate process implementation: Translate approved quality changes into rollout checklists with process owners, affected users, training needs, due dates, readiness checks, and follow-up actions. Help clarify departmental handoffs and escalate unresolved barriers. Maintain controlled documentation: Draft and update SOPs, work instructions, process maps, forms, checklists, and job aids with process-owner input. Route changes for approval, maintain revision history, and help employees access current documents. Coordinate training and adoption: Schedule and facilitate practical small-group training, maintain attendance and competency records, check understanding, and coach employees on approved process use after rollout. Conduct assigned process audits: Perform scheduled process checks and follow-up reviews against approved requirements. Record objective evidence, communicate findings, and track assigned actions through effectiveness verification. Support corrective and preventive action (CAPA): Gather records and facts for investigations, facilitate follow-up with action owners, maintain deadlines and evidence, and support root-cause analysis. Escalate overdue or ineffective actions to the Quality Manager. Maintain quality tracking and reporting: Keep training records, audit schedules, implementation logs, action trackers, and supporting evidence accurate. Prepare concise updates on progress, open risks, overdue actions, and next steps. Support continuous improvement: Work with production and support teams to identify unclear standards, recurring problems, unnecessary steps, and inconsistent handoffs. Support practical improvements using standard work, visual management, 5S, and structured problem solving. Provide shop-floor support: Assist with inspection, suspect-product verification, and containment when assigned and trained. Document results and promptly communicate quality concerns; this is not primarily a full-time inspection position. Skills & Qualifications ESSENTIAL High school diploma or equivalent, plus 2+ years of relevant experience in quality, manufacturing, operational support, process implementation, training coordination, or document control. Demonstrated career progression: Examples of taking on more complex work, learning new systems, becoming a trainer or team resource, coordinating projects, or accepting greater responsibility for results. Growth may occur within one position or across roles; a management title is not required. Hands-on experience helping implement or sustain a procedure, form, training program, or operational process change. Practical understanding of controlled documents, training records, process checks, corrective-action follow-up, and the importance of objective evidence. Ability to learn and apply the company's QMS requirements. Strong organization and follow-through, including managing competing deadlines, maintaining accurate trackers, and escalating issues before commitments are missed. Clear written and verbal communication; ability to write usable instructions, explain expectations, facilitate small-group training, and provide constructive follow-up. Proficiency in Microsoft Excel, Word, PowerPoint, Copilot and Outlook, including maintaining organized records and preparing straightforward status reports. Ability to collaborate with production and office teams and perform assigned work in both office and shop-floor settings. PREFERRED Associate's or bachelor's degree in quality, manufacturing, operations, business, engineering, training, or a related field; relevant hands-on experience is valued. 3-5 years of related experience with increasing responsibility, particularly in a developing QMS or high-mix manufacturing environment. Experience with internal process audits, CAPA support, complaint investigations, supplier-quality follow-up, or effectiveness checks. Training in Lean, Six Sigma, root-cause analysis, 5S, Kaizen, or other structured improvement methods. Experience with SharePoint, ERP systems such as Microsoft Dynamics 365 Finance & Operations, digital QMS tools, learning systems, or dashboards. Basic inspection and containment experience appropriate to the products and processes supported. What Success Looks Like Assigned rollouts have clear owners, usable documents, trained users, and documented readiness before launch. Training, audit, and action records are current and easy to retrieve. Process checks identify gaps, and action owners receive consistent follow-up with timely escalation. Follow-up checks confirm that approved changes are being used and sustained. The Quality Manager and process owners receive accurate, concise updates on risks, progress, and next steps. Benefits Competitive hourly wage starting from $30.00-$32.00 / Hour. Full benefits package, including: medical, vision, dental, short-/long-term disability, life. Paid Time Off (PTO). Tuition reimbursement. 401(k) plan with company match, Profit Sharing. #hp0