Quality Coordinator

About NAES

At NAES, you’ll find engaging and challenging career opportunities in the power generation, renewable energy and industrial construction industry. At every level of the company, we share a common goal: To instill confidence in our clients through our steadfast commitment to safety, integrity and quality of work.

NAES is largest independent operator of power facilities in the industry, operating more than 190 power plants throughout the United States, Canada, Mexico and the UK that span all technologies and provide over 49 GW of capacity. With the strength of 4000 people, our growing family of companies now addresses the entire life cycle of power generation and other industrial plants.

Summary

The Quality Coordinator supports the Quality Manager and site operations in maintaining the effectiveness of the Quality Management System (QMS) and coordinating day-to-day quality activities for Engineered Performance operations.  Support document and record control, nonconformance activities, inspection and test documentation, calibration, training records, quality metrics, customer and supplier quality requirements, and traceability throughout refurbishment and service activities.  Work closely with Operations, Engineering, Supply Chain, Project Management, and Quality personnel to ensure work is performed in accordance with approved procedures, specifications, customer requirements, and applicable quality standards.

Primary Duties

• Coordinate day-to-day QMS administrative and quality support activities under the direction of the Quality Manager.
• Maintain controlled quality documents, forms, procedures, records, logs, and revision status in accordance with document-control requirements.
• Support the initiation, tracking, documentation, and closure of internal and external nonconformance reports (NCRs), corrective actions, and related quality issues.
• Coordinate inspection and test documentation, including receiving, in-process, final, and customer-required records, and verify that required records are complete before release.
• Support identification, segregation, disposition tracking, and status control of nonconforming material, components, and equipment.
• Assist with component identification, serial-number or batch/lot traceability, configuration records, and as-found/as-left documentation for refurbishment activities.
• Maintain calibration and inspection-equipment records; coordinate due-date tracking and removal from service of expired or unsuitable equipment.
• Support internal audits, customer audits, supplier audits, and management-review activities by assembling records, tracking actions, and coordinating follow-up items.
• Compile and maintain quality metrics, dashboards, customer scorecard inputs, NCR trends, audit findings, and other quality performance data.
• Coordinate quality-related training records and assist with maintaining training matrix and qualification documentation.
• Interface with suppliers and internal departments to obtain certificates, material records, inspection reports, repair documentation, and other required quality records.
• Assist with preparation and review of final quality documentation packages and turnover records for completed projects.
• Participate in continuous-improvement, root-cause, risk, and corrective-action activities as assigned.
• Perform other quality-related duties as assigned consistent with the needs of the business.

Working Relationships

Reports to the Quality Manager. Works closely with Quality Inspectors, the Quality Supervisor, Operations, Engineering, Supply Chain, Project Management, Shipping/Receiving, and other Engineered Performance personnel. May communicate with customers, suppliers, third-party inspectors, and service providers to coordinate quality documentation and resolve routine quality matters. This position has no direct reports.

Compensation 

The initial hourly range is $28.17 to $32.40 based on experience and qualifications.

Job Qualifications:

• Education: High school diploma or equivalent required.
• Preferred Education: Associate degree, technical certificate, or college coursework in quality, manufacturing, engineering technology, business, or a related field.
• Years of Experience: Three years of experience in quality, inspection support, document control, manufacturing, repair/refurbishment, power generation, industrial services, or a related technical environment.

• Preferred Experience: Experience supporting an ISO 9001-based QMS; NCR/CAPA tracking; document and record control; calibration systems; inspection/test documentation; traceability; audits; and power-generation, rotating-equipment, machining, welding, NDE, repair, or refurbishment operations.

• Licenses/Certification: Quality, internal-auditor, inspection, or related technical certification (preferred).

• Software/Equipment Knowledge:
  • Proficiency with Microsoft 365 applications, including Excel, Word, Outlook, Teams, and SharePoint.
  • Experience with ERP/QMS systems, electronic document-control systems, dashboards, and basic inspection documentation (preferred).

• Other Considerations:
  • Strong organization, attention to detail, communication, follow-through, and recordkeeping skills.
  • Able to manage multiple priorities, maintain confidentiality, work independently and collaboratively, and escalate quality concerns when requirements are not met.

Physical Requirements and Working Conditions

Normal working hours are generally 8:00 a.m. to 5:00 p.m. Monday through Friday. Extended or adjusted hours may be required based on project and operational needs. Ground and air travel is required; ability to travel up to 10% is required. Work is performed in office and industrial/shop environments and may include customer, supplier, or service-provider locations. Industrial areas may require personal protective equipment and may involve high noise levels, moving equipment, elevated work areas, ladders, stairs, grating, uneven terrain, and other typical industrial hazards. The employee must be able to see, hear, read, communicate, and respond to warning signs, lights, alarms, and instructions. Reasonable accommodations may be made for qualified individuals in accordance with applicable law.

Fit for Duty

All employees will participate in the Fitness for Duty Program. This program includes a post-offer physical examination and drug screening and post-employment random drug screening. There are extensive smoking restrictions in and around the facility.

NAES Safe

Safety is a core value of NAES and, as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Employees are required to adhere to all safety warnings and posted safety signs whenever on company property and to follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.